Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.
Description
eMunicipality offers a comprehensive solution that enables cities and towns to oversee all facets of public administration seamlessly from a single platform. There’s no need to invest in infrastructure or deal with complex setups; simply log in to access all the necessary tools for information sharing, communication, services, and citizen participation. This system enhances administrative efficiency, leading to greater satisfaction among residents! With our user-friendly drag-and-drop Form Builder, you can create all kinds of online and interactive entry forms tailored to your specific needs, incorporating various fields, advanced logic, and localization, all without any programming skills required. Effortlessly gather citizen requests and forms through a citizen portal, a mobile application, or by seamlessly integrating eMunicipality into your existing Content Management System (CMS). This streamlined approach ensures that citizen requests are processed quickly and accurately, resulting in a more content community and delighted citizens. Moreover, by simplifying the engagement process, eMunicipality fosters a stronger relationship between local government and its residents.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Intelligov Software
Website
www.intelligovsoftware.com
Vendor Details
Company Name
Kratos Technology
Founded
2014
Country
United Kingdom
Website
www.emunicipality.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
Yes
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
Yes
Self Service Portal
Yes
Taxation & Assessment
Yes
Utility Billing
Yes
Work Order Management
Yes