Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.

Description

MyCity serves as a resident-engagement platform for municipalities, consolidating local government information and digital services into a cohesive mobile and web experience. It allows residents to stay informed about municipal news, events, and alerts while enabling them to report local issues complete with photos and location details. Additionally, users can access community resources, submit forms, make payments, and utilize various digital services offered by their municipality. The platform promotes public participation and facilitates surveys, ensuring that residents have a voice in local governance. Local authorities have the flexibility to customize branding, content, and service structures to better serve their communities and can efficiently organize information while linking it to relevant sources and existing systems. Designed specifically for municipalities and local government entities, MyCity provides a vital digital channel for enhancing communication with residents and ensuring convenient access to local services across both mobile and web platforms. Moreover, it empowers local authorities to engage more effectively with their communities in this increasingly digital age.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intelligov Software

Website

www.intelligovsoftware.com

Vendor Details

Company Name

Dreamview

Country

Israel

Website

www.mycity-app.co.il/en/

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Alternatives

NovoGov Reviews

NovoGov

Novo Solutions

Alternatives

CORe360 Reviews

CORe360

Municipal Systems
SDL Desktop Reviews

SDL Desktop

Spatial Data Logic
GovClarity Reviews

GovClarity

Digital Map Products
BS&A Online Reviews

BS&A Online

BS&A Software
2.0 out of 5 stars
Visual R&B IMS Reviews

Visual R&B IMS

CompuLink
ACCEO Municipal Reviews

ACCEO Municipal

ACCEO Solutions
eCity Reviews

eCity

eCity Transactions