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ease
features
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support

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Description

OpenText enhances the effectiveness, efficiency, and responsiveness of forms-driven processes through the electronic or paper collection of information, coupled with automation of validation, processing, review, and exchange, ultimately resulting in better financial outcomes and a favorable customer experience. Intelligent Forms Automation plays a crucial role in Customer Experience Management (CEM) solutions, allowing organizations to promote interactive communication with their customers. By offering a dynamic, adaptable, and robust interface for customers, it guarantees the gathering of complete and precise information while fostering a positive customer interaction. Furthermore, by streamlining the processes that utilize the collected forms and customer data, and directing this information to the appropriate personnel and systems, it facilitates rapid and efficient handling of customer inquiries. This comprehensive approach not only enhances operational workflows but also strengthens customer loyalty and satisfaction over time.

Description

Choose roXtra as the cornerstone of your business processes, instances, and tasks for improved efficiency in managing operations. Electronic forms serve as an essential tool for effectively structuring, digitizing, and automating business workflows. The era of illegible, handwritten paper forms and cumbersome process management is behind us. By implementing digital forms, you can streamline the flow of information and tasks among teams across various locations, ultimately enhancing and expediting your business operations while increasing quality and efficiency, leading to significant cost reductions. As remote work and mobile workstations gain traction, the significance of the "paperless office" continues to rise. This shift presents challenges, particularly in facilitating communication and collaboration between remote employees and those in the office, which many organizations are still striving to address effectively. Adopting digital solutions like roXtra can help bridge these gaps and foster a more cohesive working environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText CEM

Founded

1991

Country

Canada

Website

www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Vendor Details

Company Name

Roxtra GmbH

Founded

2001

Country

Germany

Website

www.roxtra.com

Product Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Product Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

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