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ease
features
design
support

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Description

Enhancing the guest experience involves effective communication before, during, and after their stay. The Instio GEM automated communication platform facilitates this interaction by ensuring timely messages are sent to guests automatically, significantly improving their overall experience. By bridging the gap between operations teams and guests through SMS, email, and in-app messaging, the platform streamlines communication. You can design automated messages to manage routine interactions that usually consume much of your time, and these will be dispatched based on the triggers you establish. Additionally, you can automate communications for tasks like check-in and check-out instructions, as well as special wishes for birthdays or anniversaries, along with sequences for follow-up messages, including requests for reviews, which ultimately minimizes the need for manual engagement. This comprehensive approach not only increases efficiency but also fosters a more personalized experience for each guest.

Description

The Auto Mail Sender™ Birthday Edition (AMSBE) is a tool specifically created to automate the process of sending birthday greetings and seasonal messages. With a few simple adjustments in the settings, users can easily utilize this convenient application for dispatching automatic well-wishes. It categorizes your connections into two groups: contacts (available for Personal and Commercial licenses) and employees (included in Enterprise licenses). Additionally, it offers features such as "Sends ahead," "Moves weekend sending to Friday," and "Resends wishes if they fail," among others, ensuring that no important greeting is overlooked. This comprehensive functionality makes it an invaluable asset for managing your celebratory communications efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FLEXIPASS Yes 

Integrations

FLEXIPASS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Instio

Founded

2015

Country

India

Website

instio.co/guest-messaging/

Vendor Details

Company Name

TriSun Software

Country

Hong Kong

Website

www.TriSunSoft.com

Product Features

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Alternatives

Alternatives