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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Whether it pertains to fleet management, facilities, equipment, or inventory, we develop web-based solutions that allow you to effectively manage usage, monitor locations, and guarantee the proper maintenance of all your assets. You can receive service requests from end users, generate and schedule work orders, and allocate tasks to your staff and vendors as needed. Additionally, you can automatically inform requesters, vendors, and other personnel about any updates related to their work orders. Evaluate the performance of your vendors and teams through real-time, insightful visual reports. Our tools provide everything your facility management team requires to deliver an exceptional service experience to users of your facility. Moreover, you gain access to functionalities for various processes, including work requests, work orders, preventive maintenance, service level agreements (SLAs), feedback, and ratings, among other essential features. These capabilities are designed to streamline operations and enhance overall efficiency in managing your assets.

Description

Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$100 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sysserve Solutions

Founded

2012

Country

Nigeria

Website

www.sysservesolutions.com

Vendor Details

Company Name

Networks & More!

Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management No 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management Yes 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

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