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Description
Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.
Description
The Blaser Software Totally Unattended Kiosk is a sophisticated Windows application designed to automatically launch Internet Explorer upon system startup, specifically tailored for kiosk environments. This application operates the browser without requiring any user to be logged in to the system. You have complete control over its configuration settings, allowing you to specify whether new browser windows should be allowed or denied, as well as setting a designated homepage that the browser will return to after a period of inactivity. It is perfectly suited for a variety of uses, including vendor displays, informational kiosks, and demonstrations at trade shows and conferences, or any setting where an unattended browser is necessary. Upon powering up the computer, the Blaser Software Totally Unattended Kiosk promptly activates and displays your designated kiosk page. This robust software runs as a system service and is compatible with all modern Windows versions, including Windows XP (both Home and Professional), Windows Vista, Windows 7, and Windows 8, making it a versatile choice for many different applications. With its comprehensive features, it ensures a seamless browsing experience tailored to your specific needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
$49.95 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Instant Housecall
Founded
2005
Country
Canada
Website
www.instanthousecall.com
Vendor Details
Company Name
Beau Blaser Software
Website
www.blaser.us/software/tuk/
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
