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Average Ratings 0 Ratings
Description
Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.
Description
Scry is an innovative remote desktop application that allows users to connect to Mac, Windows, and Linux systems from various devices, including computers, smartphones, tablets, or even through a web browser. To use Scry, users simply log in, choose a machine from their device list, and gain control over its screen via keyboard, mouse, or touch input, even if the target computer is locked. The app facilitates bidirectional clipboard sharing, enables file transfers to the remote computer during a session, and allows switching between different displays, all while offering one-time guest access codes for collaborative sessions. Compatible with operating systems like macOS, Windows, and Linux, as well as mobile devices such as iPhone, iPad, and Android, Scry can also be accessed through any desktop browser. Furthermore, all connections made through Scry are secured with end-to-end encryption, ensuring privacy and safety during remote access. This application is particularly well-suited for individuals who wish to access their own machines from afar or for those needing occasional remote assistance from others. With its user-friendly interface and robust features, Scry aims to enhance the remote working experience for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$9.99/month
Scry Pro is $9.99 per month and can be canceled anytime. Bravely Premium bundles Scry with eight other utilities for $95.99 per year or $399 as a one-time lifetime purchase. A 7-day free trial is offered with the annual plan.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Instant Housecall
Founded
2005
Country
Canada
Website
www.instanthousecall.com
Vendor Details
Company Name
Bravely Studios
Country
United States
Website
bravely.dev/scry
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No