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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Instance is a comprehensive platform designed for communities and membership for creators, coaches, agencies, and online enterprises. You can create a fully customized community application on your own domain, equipped with features like real-time chat, voice channels, member accounts, subscription options, Stripe payment integration, storefronts, user roles, courses, push notifications, email capabilities, moderation tools, and a programmable Bot API. Members have the ability to explore products, make purchases, and automatically receive appropriate roles based on their interactions. This empowers businesses to maintain ownership of their branding, audience, customer interactions, and the platform itself, eliminating the need to depend on external social media sites. Additionally, Instance offers AI assistants and bespoke bots that help streamline community management tasks and operational processes. By merging community governance, membership solutions, payment systems, content management, and communication tools into one adaptable platform, it presents a viable alternative to other tools such as Discord, Whop, Skool, and Circle, catering to the diverse needs of modern online businesses. Ultimately, Instance is designed to elevate the experience of both creators and their communities, enabling stronger connections and engagement.

Description

Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users. We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties. Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

Integrations

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

Pricing Details

$9/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Instance

Founded

2024

Country

United States

Website

tryinstance.com

Vendor Details

Company Name

Viafoura

Founded

2012

Country

Canada

Website

viafoura.com

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Product Features

Blog

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

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