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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Insell is a customer engagement and automation platform tailored for businesses that primarily utilize WhatsApp. It grants users access to the WhatsApp Business API along with a shared inbox for teams, enabling broadcast campaigns, automated responses, AI-driven chatbots, and workflow triggers to effectively manage customer interactions. The platform's AI CRM enhances lead management with features like scoring and automated follow-up processes, while its AI calling agents are capable of qualifying leads, responding to inquiries, scheduling appointments, and updating CRM information in Hindi, English, and Hinglish. Additionally, Insell integrates with n8n for workflow automation and supports connections to popular platforms such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This versatile tool is particularly beneficial for teams in sectors like e-commerce, real estate, education, and healthcare, aiding them in handling customer queries, executing messaging campaigns, organizing sales leads, and automating standard follow-up tasks. Various subscription plans are available, each with specific limits on contacts and agents, and onboarding as well as setup services are provided for an additional fee. Overall, Insell offers a comprehensive solution for businesses looking to enhance their customer engagement through efficient communication channels.

Description

LaiaDesk is a cloud-based CRM and business workspace catered to B2B sales, service, and industrial teams. It integrates customer records and sales pipelines while offering shared messaging, web chat, WhatsApp, email, calendars, meeting scheduling, and collaborative team workflows. With the assistance of AI agents, users can research potential clients, draft and organize responses, summarize discussions and meetings, and generate quotes from company catalogs for team assessment. Additionally, teams have the capability to oversee projects, tasks, campaigns, customer follow-ups, and invoicing in conjunction with sales efforts. The platform specifically targets businesses engaged in manufacturing, distribution, installation, or providing direct customer services, such as those in construction, renovation, real estate, and field-service sectors. By merging customer communications with sales activities and post-sale operations, LaiaDesk simplifies the management of inquiries, opportunities, appointments, proposals, and ongoing projects within a unified system. Furthermore, this streamlined approach enhances productivity and ensures that all team members are aligned and informed throughout the customer journey.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp No 
n8n Yes 

Integrations

WhatsApp Yes 
n8n No 

Pricing Details

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

insell.io

Country

India

Website

insell.io

Vendor Details

Company Name

LaiaDesk

Founded

2025

Country

Spain

Website

laiadesk.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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