CRMSix Description

CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.

Pricing

Pricing Starts At:
$12/user/month
Pricing Information:
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial:
Yes

Integrations

API:
Yes, CRMSix has an API

Reviews - 1 Verified Review

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Company Details

Company:
CRMSix
Year Founded:
2018
Headquarters:
India
Website:
crmsix.com

Media

CRM administration screen for a workflow rule named “Notify customer when a case closes,” with save timing, run settings, and closed-status criteria.

CRM administration screen for a workflow rule named “Notify customer when a case closes,” with save timing, run settings, and closed-status criteria.

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

CRMSix Features and Options

CRMSix User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Sales Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features 4 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    Great sales crm

    5 out of 5 stars Date: Oct 31 2026

    Summary: CRMSix delivers an impressive, comprehensive solution for teams wanting to bridge the gap between sales and customer support operations. Its powerful automation capabilities, local telephony hooks, and built-in AI workflows easily make it an incredibly efficient, value-driven choice over more bloated platforms.

    Positive: The unified interface combining the sales pipeline and service ticket management in one workspace works brilliantly. It seamlessly syncs customer records without requiring external, messy integrations. The multi-language capabilities and regional language interface options are exceptionally well-engineered for diverse and international teams.

    Negative: The initial configuration and workflow setup can feel slightly complex for teams transitioning from simpler tools. It would benefit from more turnkey setup templates.

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