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Description
InnRow is a cloud-based system designed for the efficient management of properties such as homestays, guesthouses, villas, bed-and-breakfasts, and small hotels, catering to both owners and their staff. This innovative platform consolidates reservations and room availability into a unified calendar, enabling seamless management of guest stays while eliminating the risk of double bookings for the same accommodation on any given night. Furthermore, InnRow offers features that include guest profiles, payment tracking, invoice generation, housekeeping management, detailed reporting, and owner dashboards that provide insights into occupancy rates, revenue metrics, and outstanding balances. The system enhances team collaboration with staff accounts and customizable role permissions to streamline daily operations. Additionally, it allows for iCal synchronization with online travel agency calendars such as Airbnb, Booking.com, Agoda, Vrbo, Expedia, and MakeMyTrip, though updates rely on the calendar feeds from these channels instead of providing real-time management. With mobile-friendly access and a suite of tools tailored for the Indian market, InnRow simplifies GST invoice generation, UPI payment tracking, and the preparation of Form C for international guests, making it a comprehensive solution for property management. The platform's user-friendly interface and robust features make it an invaluable resource for managing hospitality operations effectively.
Description
Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency.
The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates.
In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
No images available
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Google Sheets
Yes
MakeMyTrip
Yes
Trip.com
No
Vrbo
Yes
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
No
Google Sheets
No
MakeMyTrip
No
Trip.com
Yes
Vrbo
No
Pricing Details
$15/month
Free plan for up to 2 rooms. Homestay plan: $15/month or $150/year for up to 6 rooms. Hotel plan: $29/month or $290/year for up to 25 rooms. A 30-day free trial is offered. No booking fees or commission.
Free Trial
Yes
Free Version
Yes
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
InnRow
Founded
2026
Country
India
Website
innrow.com
Vendor Details
Company Name
Smart Order
Founded
2014
Country
China
Website
www.smartorder.ai/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No