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Description
Introducing the most extensive retail marketing technology and service solution in the industry, crafted to foster deeper, personalized interactions with customers while delivering fully measurable results. This innovative offering, driven by unique data insights, is set to transform the landscape for retailers and brands alike. Central to Retail Cloud is its one-of-a-kind data intelligence platform, ShopperSync™, which harnesses SKU-level transaction data alongside various shopping behaviors collected from point-of-sale systems and consumer interactions for targeted personalization and activation throughout the marketing ecosystem. Additionally, Retail Cloud’s ready-to-go onsite monetization solution allows retailers to effortlessly weave advertising opportunities into their online shopping experiences. Built on Inmar’s robust incentive and audience management platform, Inmar’s Loyalty Solutions empower retailers to create, implement, and oversee loyalty initiatives aimed at enhancing and nurturing shopper loyalty over time. With these tools, businesses can expect not only increased customer satisfaction but also sustained growth in their market presence.
Description
We believe that returns should be simplified for customers, enhance profitability for businesses, and contribute positively to the environment, regardless of whether purchases are made online or in physical stores. With the support of Inmar Intelligence, customers can enjoy a seamless and convenient return process every time, thanks to our partnership with Happy Returns, which offers an online returns and exchanges solution (ORES) and boasts 2,700 drop-off locations within a five-minute drive for 71% of the U.S. population. This collaboration not only provides significant savings on shipping and transportation but also ensures value-driven return processing that maximizes recovery, alongside delivering actionable insights to help you manage your operations more effectively. With over four decades of expertise in retail returns management, Inmar’s proprietary platform empowers you to harness the advantages of Inmar Intelligence, whether utilized in your own facilities or ours. By making online returns straightforward and convenient for your customers, you can also enhance recovery rates through value-based return routing initiated right at the return point, leading to a more efficient and customer-friendly experience overall.
API Access
Has API
API Access
Has API
Integrations
IT Retail POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inmar Intelligence
Founded
1980
Country
United States
Website
www.inmar.com/solutions/retail-cloud
Vendor Details
Company Name
Inmar Intelligence
Founded
1980
Country
United States
Website
www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection