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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Inkpad Technologies provides a comprehensive range of ICT consulting services and products designed to revolutionize the way you operate your business. Our teams utilize a 'follow the sun' approach, supported by agile expertise and strategic partnerships, which allows us to scale projects effectively across various regions. We specialize in everything from strategic advisory services to the implementation of complex systems and ongoing operational management. Our customized solutions cater to every phase of your corporate development, ensuring that you have the speed and adaptability your business needs, along with the security and cost-effectiveness it demands. Are you eager to grow your business but uncertain about the next steps? Do you require assistance in planning or executing your upcoming projects? We are here to support you. While any organization can advance through minor incremental improvements, truly preparing for the future in this fast-paced landscape necessitates bold decisions and strategic foresight. Embracing innovation and taking calculated risks can set you apart in a competitive market.

Description

We specialize in enhancing customer experience consulting, designing employee engagement initiatives, mapping customer journeys, and facilitating organizational transformations. Elevate your market presence by crafting a unique customer experience strategy and effectively implementing it. As a premier consultancy in customer experience, we introduce Customer Types alongside an improved user interface in the Touchpoint Dashboard. This innovative Customer Types feature allows users to create, manage, and associate various customer categories directly within their journey maps, streamlining the process. The upgraded interface simplifies previously complex interactions, enhancing usability for Touchpoint Dashboard users. "Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals, and any other group they wish to represent," remarked Peter Haid, Chief Product Officer of Touchpoint Dashboard. "I truly appreciate how this feature beautifully and flexibly humanizes customers within the context of their journey maps." This enhancement not only improves user engagement but also fosters a deeper understanding of customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inkpad Technologies ICT

Country

South Africa

Website

www.inkpadtech.com

Vendor Details

Company Name

Strativity Group

Country

United States

Website

strativity.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

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