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Description
Inkpad Technologies provides a comprehensive range of ICT consulting services and products designed to revolutionize the way you operate your business. Our teams utilize a 'follow the sun' approach, supported by agile expertise and strategic partnerships, which allows us to scale projects effectively across various regions. We specialize in everything from strategic advisory services to the implementation of complex systems and ongoing operational management. Our customized solutions cater to every phase of your corporate development, ensuring that you have the speed and adaptability your business needs, along with the security and cost-effectiveness it demands. Are you eager to grow your business but uncertain about the next steps? Do you require assistance in planning or executing your upcoming projects? We are here to support you. While any organization can advance through minor incremental improvements, truly preparing for the future in this fast-paced landscape necessitates bold decisions and strategic foresight. Embracing innovation and taking calculated risks can set you apart in a competitive market.
Description
We specialize in enhancing customer experience consulting, designing employee engagement initiatives, mapping customer journeys, and facilitating organizational transformations. Elevate your market presence by crafting a unique customer experience strategy and effectively implementing it. As a premier consultancy in customer experience, we introduce Customer Types alongside an improved user interface in the Touchpoint Dashboard. This innovative Customer Types feature allows users to create, manage, and associate various customer categories directly within their journey maps, streamlining the process. The upgraded interface simplifies previously complex interactions, enhancing usability for Touchpoint Dashboard users. "Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals, and any other group they wish to represent," remarked Peter Haid, Chief Product Officer of Touchpoint Dashboard. "I truly appreciate how this feature beautifully and flexibly humanizes customers within the context of their journey maps." This enhancement not only improves user engagement but also fosters a deeper understanding of customer relationships.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inkpad Technologies ICT
Country
South Africa
Website
www.inkpadtech.com
Vendor Details
Company Name
Strativity Group
Country
United States
Website
strativity.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates