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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform your information into a reliable AI copilot that effectively addresses inquiries related to user support and sales, leveraging your own knowledge base. Integrate Inkeep into your documentation, website, application, or community in under ten minutes, utilizing our APIs to enhance your user experience or copilot functionality. By concentrating on unique inquiries, you can save your support and engineering teams countless hours of work. Our AI assistant not only provides comprehensive citations but also acknowledges its limitations and maintains focus on the subject matter. You can seamlessly incorporate helpful links to your support resources or even initiate a support ticket directly from the chat interface. Gain valuable insights into where users encounter challenges and what questions they are raising. We prioritize exceptional end-user experiences, effortless onboarding processes, and actionable reporting tailored for product teams. Our dedicated team has designed our product to deliver unparalleled experiences. Additionally, product and content teams frequently leverage these insights to inform their content development and product enhancements, effectively tackling the underlying issues behind user inquiries. This approach ultimately fosters a more intuitive user journey and enhances overall satisfaction.

Description

Elevate your business with a comprehensive all-in-one SaaS solution that enhances your effectiveness and success in managing customer relationships. Allow AI to effortlessly handle your customer interactions, providing immediate responses and freeing up valuable time for you to concentrate on your primary responsibilities. Obtain profound insights into customer behavior through real-time data and analytics, enabling you to make well-informed decisions and boost customer engagement. Reduce expenses with our help desk, which comes with a full range of features at no cost, supporting your customer service needs without any hidden fees. Streamline and enhance communication within your support team, making interactions smoother and more productive for your customers. Gather and preserve unlimited data to gain a thorough understanding of customer preferences and behaviors. Enjoy complete access to all help desk functionalities without incurring any costs. Effectively engage with your target audience by delivering timely and relevant messages. Additionally, easily establish and monitor campaign objectives in real-time to evaluate your performance and optimize strategies for success. This holistic approach will ultimately help you build stronger relationships with your customers and drive business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
Discord
Facebook Messenger
GitHub
Google Drive
Google Sheets
Markdown
Microsoft Excel
Notion
Slack
Telegram
WhatsApp
Zendesk

Integrations

Confluence
Discord
Facebook Messenger
GitHub
Google Drive
Google Sheets
Markdown
Microsoft Excel
Notion
Slack
Telegram
WhatsApp
Zendesk

Pricing Details

$150 per month
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inkeep

Country

United States

Website

inkeep.com

Vendor Details

Company Name

SAAS First

Country

Hungary

Website

saasfirst.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives