Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
Ink DCS is a comprehensive Departure Control System designed for airlines and ground handlers to manage passenger processing via the cloud. It encompasses all necessary tools that both large Low-Cost and Full-Service Carriers require to effectively conduct essential operations.
The system includes a variety of modules such as turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS application), Kiosk Check-in, and Bag Drop solutions. Additionally, it boasts advanced functionalities like Interline Through Check-in (IATCI) and Interactive APIS, which facilitate intricate operational processes. With a robust API, airlines and other entities can create tailored systems leveraging our headless platform. Notably, the desktop user interface is accessible through web browsers, ensuring flexibility. Furthermore, the integrated Mass and Balance System synchronizes data seamlessly between DCS and Load Control operations, enhancing overall efficiency and accuracy. With these features, Ink DCS stands out as a vital tool in the aviation industry.
Description
Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.
API Access
Has API
API Access
Has API
Integrations
Amadeus Central Reservations System (CRS)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$37.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ink Innovation
Founded
2011
Country
Spain
Website
innovation.ink
Vendor Details
Company Name
Boolean Array
Founded
2020
Country
Canada
Website
business.qwaits.com
Product Features
Airline Reservation System
CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking