Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company.
1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works.
2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after
the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.}
3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options.
4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.
Description
parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.
Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.
We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.
Find out more about parcelLab.com
API Access
Has API
API Access
Has API
Integrations
Budbee
Centra
Delhivery
Dixa
Emarsys
FedEx Ship Manager
Flip
Klaviyo
Loqate
OneStock
Integrations
Budbee
Centra
Delhivery
Dixa
Emarsys
FedEx Ship Manager
Flip
Klaviyo
Loqate
OneStock
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ingrid
Founded
2015
Country
Sweden, UK, Netherlands
Website
www.ingrid.com
Vendor Details
Company Name
parcelLab
Founded
2015
Country
United States
Website
parcellab.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management