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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Infraon Infinity is an all-encompassing SaaS product suite designed to keep your IT infrastructure and customer success aligned, facilitating rapid resolutions anytime and anywhere. Its modular design allows you to initiate with a small setup and expand extensively as needed. By implementing an IT infrastructure and customer ecosystem, you can gain valuable insights into aspects like noise reduction and predictive remediation. Regardless of the company's scale, maintaining a consistently operational IT infrastructure is a top priority for executives at all levels, including CEOs and CTOs. The time lost in managing IT assets can have catastrophic consequences, especially now when support ticket volumes are surging across various customer and employee channels, alongside the increasing intricacies of legacy, cloud, and hybrid IT environments. To complicate matters further, ITOps teams shouldn't have to navigate through a tangled web of SaaS and on-premise products that come with frustrating user experiences. Additionally, businesses may find themselves compelled to switch products as they grow, impacting their operational efficiency and overall success. Embracing a streamlined solution like Infraon Infinity can help mitigate these challenges effectively.

Description

SIMBYM provides a straightforward and integrated operating system that enhances your business efficiency by minimizing both time and costs, allowing for faster and smarter operations in a scalable and secure manner. Organizations that fail to monitor their assets and assignments risk losing costly equipment, while those neglecting software license management may face substantial penalties. Additionally, without an effective document management system, businesses can waste up to 30 minutes in search of each document, significantly hampering productivity. The consequences of not tracking assets are not just financial; they also lead to operational inefficiencies that can affect overall business performance. Consequently, implementing a comprehensive system can greatly mitigate these risks and improve workflow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Infraon AIOps
Infraon Assets
Infraon Helpdesk
Infraon IMS
Infraon ITSM
Infraon NCCM
Infraon NMS
Infraon OSS
Infraon SecuRA
Infraon Uptime
JSON

Integrations

Infraon AIOps
Infraon Assets
Infraon Helpdesk
Infraon IMS
Infraon ITSM
Infraon NCCM
Infraon NMS
Infraon OSS
Infraon SecuRA
Infraon Uptime
JSON

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$8.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/infraon-infinity.html

Vendor Details

Company Name

Simbym

Founded

2015

Country

United States

Website

simbym.com

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

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