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Description
Sales and catering play a vital role in the success of any hotel, restaurant, resort, or venue. To meet the high expectations of guests and attendees, whether for a large conference or an intimate evening gathering, precision is crucial for creating smooth and enjoyable experiences. The right sales and catering software should enable your teams to perform at their highest level, integrate with other critical systems, and provide comprehensive visibility for tracking every event from start to finish, ensuring an exceptional experience each time. Infor® Sales & Catering stands out as a cloud-based solution for event management, designed to automate and simplify the entire booking process, beginning with the first inquiry and concluding with the final invoice. With customizable features tailored to support every phase of an event's lifecycle, Infor Sales & Catering can significantly enhance and expand your group's sales and event management capabilities. By leveraging such technology, your organization can foster more robust connections with clients and streamline operations effectively.
Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS
Integrations
Amazon Web Services (AWS)
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/sales-catering
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Product Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking