Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Realiti® stands out as the sole liquidity management software available that effectively handles intraday cash and liquidity in real-time. By integrating a comprehensive suite of analytical and insight modules, Realiti harnesses extensive knowledge from the financial sector, employs intraday specialists, and features a cutting-edge bank compliance management tool within a single, contemporary solution. Its design is engineered to consistently manage immense data volumes while offering the real-time transparency required by diverse user groups within an organization, thereby equipping forward-thinking companies in the financial services sector to oversee intraday operations and ensure compliance. As financial regulators globally heighten their expectations for even smaller and mid-sized banks to adhere to a dynamic intraday liquidity regulatory framework, Infor® has responded by launching Realiti® Essentials. This offering includes a ready-to-use, comprehensive SaaS version that consolidates three key software modules, delivering an economical resolution to meet these emerging challenges while facilitating better liquidity management. This innovative approach positions organizations to not only comply with regulations but also enhance their financial decision-making capabilities.
Description
NiCE Employee Engagement Manager is an AI-powered automation tool built to improve workforce engagement and scheduling flexibility. It enables agents to manage their schedules through mobile self-service features such as shift trades and time-off requests. EEM automates intraday staffing adjustments to ensure service levels are maintained. AI-based business rules streamline decision-making while providing transparency into staffing changes. The platform reduces manual administrative work for managers and planners. Employees gain greater ownership over their schedules, leading to higher satisfaction and retention. Real-time alerts help agents stay productive and self-correct when needed. EEM supports dynamic schedule management across distributed and hybrid teams. The solution integrates seamlessly with broader workforce management systems. NiCE EEM helps organizations create a more flexible and engaged contact center workforce.
API Access
Has API
API Access
Has API
Integrations
AmplifAI
NiCE CXone Mpower
NiCE Workforce Management (WFM)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/realiti
Vendor Details
Company Name
NiCE
Founded
1986
Country
United States
Website
www.nice.com/products/workforce-management/nice-iex-wfm/automate
Product Features
Product Features
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning