Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Sales and catering play a vital role in the success of any hotel, restaurant, resort, or venue. To meet the high expectations of guests and attendees, whether for a large conference or an intimate evening gathering, precision is crucial for creating smooth and enjoyable experiences. The right sales and catering software should enable your teams to perform at their highest level, integrate with other critical systems, and provide comprehensive visibility for tracking every event from start to finish, ensuring an exceptional experience each time. Infor® Sales & Catering stands out as a cloud-based solution for event management, designed to automate and simplify the entire booking process, beginning with the first inquiry and concluding with the final invoice. With customizable features tailored to support every phase of an event's lifecycle, Infor Sales & Catering can significantly enhance and expand your group's sales and event management capabilities. By leveraging such technology, your organization can foster more robust connections with clients and streamline operations effectively.
API Access
Has API
API Access
Has API
Integrations
ADP Mobile Solutions
ADP Next Gen HCM
ADP Succession Management
CC1 Lab
DigitalGuest
Eventix
IST Ship-Link
Kavida.ai
Kleene
Learnsoft
Integrations
ADP Mobile Solutions
ADP Next Gen HCM
ADP Succession Management
CC1 Lab
DigitalGuest
Eventix
IST Ship-Link
Kavida.ai
Kleene
Learnsoft
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/sales-catering
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties