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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Sales and catering play a vital role in the success of any hotel, restaurant, resort, or venue. To meet the high expectations of guests and attendees, whether for a large conference or an intimate evening gathering, precision is crucial for creating smooth and enjoyable experiences. The right sales and catering software should enable your teams to perform at their highest level, integrate with other critical systems, and provide comprehensive visibility for tracking every event from start to finish, ensuring an exceptional experience each time. Infor® Sales & Catering stands out as a cloud-based solution for event management, designed to automate and simplify the entire booking process, beginning with the first inquiry and concluding with the final invoice. With customizable features tailored to support every phase of an event's lifecycle, Infor Sales & Catering can significantly enhance and expand your group's sales and event management capabilities. By leveraging such technology, your organization can foster more robust connections with clients and streamline operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Global Payroll Yes 
ADP Learning Management Yes 
ADP Mobile Solutions Yes 
ADP Succession Management Yes 
Apex-Pro Systems Yes 
Ariane Systems Yes 
Canary Digital Tipping Yes 
Canopy Yes 
Cloud Inventory Yes 
DATABASICS Time & Expense Yes 
DDS Yes 
Fuuz Yes 
Hudini Yes 
PICO Yes 
Procify Workflow Yes 
R Systems Yes 
Syniti Data Connectivity Yes 
Syniti Knowledge Platform Yes 
Whistle Messaging Yes 
extrakt.AI Yes 

Integrations

ADP Global Payroll No 
ADP Learning Management No 
ADP Mobile Solutions No 
ADP Succession Management No 
Apex-Pro Systems No 
Ariane Systems No 
Canary Digital Tipping No 
Canopy No 
Cloud Inventory No 
DATABASICS Time & Expense No 
DDS No 
Fuuz No 
Hudini No 
PICO No 
Procify Workflow No 
R Systems No 
Syniti Data Connectivity No 
Syniti Knowledge Platform No 
Whistle Messaging No 
extrakt.AI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/sales-catering

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Catering

Banquet Management No 
Billing & Invoicing No 
Booking Management No 
Calendar Management No 
Contract Management No 
Costing No 
Customer Database No 
Event Management No 
Facility Management No 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management No 
Recipe Management No 
Waitstaff Management No 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Alternatives

Alternatives

ABC Event Manager Reviews

ABC Event Manager

Aggressive Banqueting Concepts