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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

InfoCenter is a robust and user-friendly self-service web portal that allows organizations to securely share documents and records from various sources. The platform provides comprehensive monitoring of user interactions, including detailed search histories and access to related documents and data. This makes it an excellent choice for various applications, including requests for public, student, or employee records, as well as resources for customer service and inquiries about invoice payments. With a highly customizable authentication system, InfoCenter ensures that content can be selectively accessed by both external and internal users, without jeopardizing the security of sensitive internal data or systems. Whether handling public record requests or managing strictly confidential information, this level of control enables your organization to meet regulatory mandates and legal responsibilities effectively. Ultimately, InfoCenter equips your business to deliver the appropriate information to the right users at the right moments, enhancing overall operational efficiency. Its versatility makes it an invaluable tool for organizations looking to streamline their information-sharing processes.

Description

Sharecare Health Data Services specializes in managing health information with a strong emphasis on the safe, precise, and efficient transfer of medical records. Their offerings cater to a diverse clientele, including medical practices, hospitals, health systems, insurers, legal entities, and patients, providing services such as Release of Information, medical record audits, EHR chart indexing, and assistance with revenue cycles. The organization employs a comprehensive multi-tiered quality control system, ensuring that every request, authorization, and medical record undergoes thorough examination by various team members prior to final delivery. According to Sharecare, they maintain an impressive quality metric of 99.999% for accurately capturing necessary health information and executing prompt deliveries. They have developed technology that seamlessly integrates with electronic health record systems, facilitating secure electronic transmission in formats tailored to the unique needs of different requesters. Additionally, customers benefit from the convenience of self-service portals, allowing them to track the status of requests, receive records electronically, review invoicing details, and access images of both requests and records. This approach not only enhances efficiency but also empowers clients with greater control over their health information.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ICM Document Solutions

Founded

1988

Country

United States

Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Vendor Details

Company Name

Sharecare

Founded

2010

Country

United States

Website

hds.sharecare.com

Product Features

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management Yes 
File Sharing Yes 
Search No 

Product Features

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