Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InfoCenter is a robust and user-friendly self-service web portal that allows organizations to securely share documents and records from various sources. The platform provides comprehensive monitoring of user interactions, including detailed search histories and access to related documents and data. This makes it an excellent choice for various applications, including requests for public, student, or employee records, as well as resources for customer service and inquiries about invoice payments. With a highly customizable authentication system, InfoCenter ensures that content can be selectively accessed by both external and internal users, without jeopardizing the security of sensitive internal data or systems. Whether handling public record requests or managing strictly confidential information, this level of control enables your organization to meet regulatory mandates and legal responsibilities effectively. Ultimately, InfoCenter equips your business to deliver the appropriate information to the right users at the right moments, enhancing overall operational efficiency. Its versatility makes it an invaluable tool for organizations looking to streamline their information-sharing processes.
Description
Sharecare Health Data Services specializes in managing health information with a strong emphasis on the safe, precise, and efficient transfer of medical records. Their offerings cater to a diverse clientele, including medical practices, hospitals, health systems, insurers, legal entities, and patients, providing services such as Release of Information, medical record audits, EHR chart indexing, and assistance with revenue cycles. The organization employs a comprehensive multi-tiered quality control system, ensuring that every request, authorization, and medical record undergoes thorough examination by various team members prior to final delivery. According to Sharecare, they maintain an impressive quality metric of 99.999% for accurately capturing necessary health information and executing prompt deliveries. They have developed technology that seamlessly integrates with electronic health record systems, facilitating secure electronic transmission in formats tailored to the unique needs of different requesters. Additionally, customers benefit from the convenience of self-service portals, allowing them to track the status of requests, receive records electronically, review invoicing details, and access images of both requests and records. This approach not only enhances efficiency but also empowers clients with greater control over their health information.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ICM Document Solutions
Founded
1988
Country
United States
Website
www.icmdocs.com/document-management/infocenter-self-service-web-portals/
Vendor Details
Company Name
Sharecare
Founded
2010
Country
United States
Website
hds.sharecare.com
Product Features
Portal
Chat
No
Collaboration
No
Content Management
No
Document Management
Yes
File Sharing
Yes
Search
No