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Description

Eliminate communication silos and simplify enterprise content delivery across your entire workforce. InfoBox provides IT and corporate communications teams with a secure, centralized hub for broadcasting updates, standard operating procedures (SOPs), and operational resources. Designed to overcome the low engagement of legacy intranets and messy email threads, InfoBox pushes targeted updates directly to mobile devices, web applications, and desktop email clients. Core Technical & Platform Capabilities: 1. Granular Role-Based Access & Segmentation: Categorize content delivery by department, location, role, or administrative unit to ensure users receive strictly relevant information. 2. Flexible Authentication & External Access: Support for multi-provider authentication (Google Workspace, Microsoft 365, Yahoo, and personal email accounts) enables secure inclusion of contractors, frontline workers, and external partners without requiring additional core directory domain licenses. 3. Google Workspace /Microsoft 365: Native add-on integration allows users to consume visual updates and company feeds directly inside without additional costs. 4. Cross-Platform Accessibility: Native mobile clients for iOS and Android alongside a unified Web portal (infobox.info) ensure consistent UI/UX across all endpoint devices. 5. No-Code Content Builder & Resource Management: Equips administrators with visual templates for broadcasting policy updates, announcements, and searchable document libraries without IT intervention. 6. Engagement & Usage Analytics: Gain visibility into reach, content consumption, and search trends across the organization.

Description

Enhancing Remote and Secure Customer Interactions for Your Deskless Workforce. Elevate your customer satisfaction with an on-demand engagement experience that fosters instant connections. Significantly boost the effectiveness of your deskless team in the field, ensuring they can operate efficiently from any location at any time. While you can't extend the hours in a day, you can certainly enhance how productive those hours are. Empower your team to be genuinely deskless, benefiting from a cutting-edge, data-driven business engagement experience that streamlines their tasks. By simplifying their roles, you contribute to a more satisfied workforce. Enhance your operational efficiency by minimizing manual interventions in business processes. Foster a stable workforce and increase productivity through automation and exceptional engagement strategies. Keep your sales data accessible at all times, enabling a seamless flow of information. Reduce obstacles with improved engagement methods and prompt approvals. This approach will also enhance pipeline predictability and boost conversion rates by ensuring accuracy in your sales pipeline. Ultimately, a well-connected team will lead to sustained business growth and customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Oracle CRM On Demand
Pipedrive
SAP CRM
Salesforce
Zoho CRM

Integrations

Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Oracle CRM On Demand
Pipedrive
SAP CRM
Salesforce
Zoho CRM

Pricing Details

$0.50/user/month
InfoBox base plans start at $0.50/month. For larger or multi-site organizations, we offer custom price sheets and volume-based pricing options upon request.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InfoBox

Founded

2016

Country

United States

Website

infobox.info/

Vendor Details

Company Name

goDeskless

Founded

2015

Country

United States

Website

godeskless.com

Product Features

Employee Communication Tools

You have knowledge based on information available until October 2023. InfoBox is an innovative platform designed to enhance employee communication and tackle the challenges of corporate messaging. It effectively connects desk-based employees, remote workers, and field teams, providing a unified and dependable channel for disseminating essential information, policy changes, and operational updates promptly. Key Features of InfoBox: 1. Audience Segmentation & Group Management 2. Multi-Channel Communication (Mobile and Web Applications) 3. Instant Push Notifications 4. Centralized Document Distribution and Search Functionality 5. User-Friendly Content Publishing (No Coding Required) 6. Analysis of Employee Engagement and Search Behavior

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Frontline Worker Communication

InfoBox serves as a comprehensive mobile communication platform designed to connect management with employees who work outside of traditional office settings. Its goal is to ensure that every frontline worker is consistently informed, engaged, and aligned with company objectives—quickly and securely. InfoBox ensures that the appropriate information reaches the appropriate individuals, every time. With 80% of the global workforce lacking a desktop computer, many internal communication tools overlook these essential team members. InfoBox addresses this issue by sending information directly to employees' mobile devices, eliminating the need for corporate email. Key Features of InfoBox: 1. Customized content streams that are specifically designed for each employee's unique role and location within the organization. 2. Immediate notifications for urgent safety alerts, shift changes, and important corporate communications. 3. A centralized platform for monitoring field-related information, including safety reports, timekeeping compliance, and maintenance records. 4. Secure and seamless access, enabling employees to connect using their personal email addresses without any hassle.

Internal Communications

InfoBox is an innovative internal communication and content distribution platform designed to break down information barriers and keep today's workforce engaged. By replacing lengthy email threads and outdated intranet systems with dynamic visuals and easily searchable feeds, InfoBox guarantees that important updates, announcements, and policy changes reach every employee across all devices. Key Features of InfoBox: 1. Customized News Delivery & Audience Targeting: Employees receive only the information that pertains to their roles. 2. Cross-Platform Content Sharing: Distributes company news simultaneously across both web and mobile applications. 3. Unified Knowledge Repository & Search Functionality: Provides a centralized location for company updates, standard operating procedures, and event announcements. 4. Instant Push Notifications & Engagement Metrics: Notifies employees instantly about critical announcements through mobile alerts. 5. Insights on Engagement: Offers communications managers valuable data on how employees interact with the content.

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Alternatives

Alternatives