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Description

Eliminate communication silos and simplify enterprise content delivery across your entire workforce. InfoBox provides IT and corporate communications teams with a secure, centralized hub for broadcasting updates, standard operating procedures (SOPs), and operational resources. Designed to overcome the low engagement of legacy intranets and messy email threads, InfoBox pushes targeted updates directly to mobile devices, web applications, and desktop email clients. Core Technical & Platform Capabilities: 1. Granular Role-Based Access & Segmentation: Categorize content delivery by department, location, role, or administrative unit to ensure users receive strictly relevant information. 2. Flexible Authentication & External Access: Support for multi-provider authentication (Google Workspace, Microsoft 365, Yahoo, and personal email accounts) enables secure inclusion of contractors, frontline workers, and external partners without requiring additional core directory domain licenses. 3. Google Workspace /Microsoft 365: Native add-on integration allows users to consume visual updates and company feeds directly inside without additional costs. 4. Cross-Platform Accessibility: Native mobile clients for iOS and Android alongside a unified Web portal (infobox.info) ensure consistent UI/UX across all endpoint devices. 5. No-Code Content Builder & Resource Management: Equips administrators with visual templates for broadcasting policy updates, announcements, and searchable document libraries without IT intervention. 6. Engagement & Usage Analytics: Gain visibility into reach, content consumption, and search trends across the organization.

Description

Enhancing Remote and Secure Customer Interactions for Your Deskless Workforce. Elevate your customer satisfaction with an on-demand engagement experience that fosters instant connections. Significantly boost the effectiveness of your deskless team in the field, ensuring they can operate efficiently from any location at any time. While you can't extend the hours in a day, you can certainly enhance how productive those hours are. Empower your team to be genuinely deskless, benefiting from a cutting-edge, data-driven business engagement experience that streamlines their tasks. By simplifying their roles, you contribute to a more satisfied workforce. Enhance your operational efficiency by minimizing manual interventions in business processes. Foster a stable workforce and increase productivity through automation and exceptional engagement strategies. Keep your sales data accessible at all times, enabling a seamless flow of information. Reduce obstacles with improved engagement methods and prompt approvals. This approach will also enhance pipeline predictability and boost conversion rates by ensuring accuracy in your sales pipeline. Ultimately, a well-connected team will lead to sustained business growth and customer loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Oracle CRM On Demand No 
Pipedrive No 
SAP CRM No 
Salesforce No 
Zoho CRM No 

Integrations

Google Workspace No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Oracle CRM On Demand Yes 
Pipedrive Yes 
SAP CRM Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

$0.50/user/month
InfoBox base plans start at $0.50/month. For larger or multi-site organizations, we offer custom price sheets and volume-based pricing options upon request.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InfoBox

Founded

2016

Country

United States

Website

infobox.info/

Vendor Details

Company Name

goDeskless

Founded

2015

Country

United States

Website

godeskless.com

Product Features

Employee Communication Tools

You have knowledge based on information available until October 2023. InfoBox is an innovative platform designed to enhance employee communication and tackle the challenges of corporate messaging. It effectively connects desk-based employees, remote workers, and field teams, providing a unified and dependable channel for disseminating essential information, policy changes, and operational updates promptly. Key Features of InfoBox: 1. Audience Segmentation & Group Management 2. Multi-Channel Communication (Mobile and Web Applications) 3. Instant Push Notifications 4. Centralized Document Distribution and Search Functionality 5. User-Friendly Content Publishing (No Coding Required) 6. Analysis of Employee Engagement and Search Behavior

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging No 
Employee Directory Yes 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback Yes 

Frontline Worker Communication

InfoBox serves as a comprehensive mobile communication platform designed to connect management with employees who work outside of traditional office settings. Its goal is to ensure that every frontline worker is consistently informed, engaged, and aligned with company objectives—quickly and securely. InfoBox ensures that the appropriate information reaches the appropriate individuals, every time. With 80% of the global workforce lacking a desktop computer, many internal communication tools overlook these essential team members. InfoBox addresses this issue by sending information directly to employees' mobile devices, eliminating the need for corporate email. Key Features of InfoBox: 1. Customized content streams that are specifically designed for each employee's unique role and location within the organization. 2. Immediate notifications for urgent safety alerts, shift changes, and important corporate communications. 3. A centralized platform for monitoring field-related information, including safety reports, timekeeping compliance, and maintenance records. 4. Secure and seamless access, enabling employees to connect using their personal email addresses without any hassle.

Internal Communications

InfoBox is an innovative internal communication and content distribution platform designed to break down information barriers and keep today's workforce engaged. By replacing lengthy email threads and outdated intranet systems with dynamic visuals and easily searchable feeds, InfoBox guarantees that important updates, announcements, and policy changes reach every employee across all devices. Key Features of InfoBox: 1. Customized News Delivery & Audience Targeting: Employees receive only the information that pertains to their roles. 2. Cross-Platform Content Sharing: Distributes company news simultaneously across both web and mobile applications. 3. Unified Knowledge Repository & Search Functionality: Provides a centralized location for company updates, standard operating procedures, and event announcements. 4. Instant Push Notifications & Engagement Metrics: Notifies employees instantly about critical announcements through mobile alerts. 5. Insights on Engagement: Offers communications managers valuable data on how employees interact with the content.

App Integration Yes 
Blogs Yes 
Chat/Messaging No 
Email Management No 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging No 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives