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Description
Inbox Works is an innovative browser-based shared inbox currently being developed for teams managing a common email address, such as support@ or hello@. It ensures that conversations are always visible until they are fully resolved, indicates which team member is drafting a response, and provides alerts to prevent duplicate replies. Team members can engage in private discussions alongside the email, assign ownership of conversations, and navigate the inbox using convenient keyboard shortcuts. To enhance follow-up efficiency, it allows users to resurface messages on specified dates or when replies are overdue, ensuring that promised dates are maintained even if the initial recipient responds first. Additionally, users can utilize optional features such as snoozing emails, adding signatures, and setting rules to automatically transfer selected messages to the Done folder. Designed for integration with Google Workspace and Microsoft 365, this tool operates without a ticketing system, allowing for seamless communication. The platform boasts impressive speed, with the next email and reply opening in less than a tenth of a second. Teams interested in testing the product can request free early access through an approval process, and a no-sign-up browser demo is available featuring sample emails to showcase its functionality. This user-friendly approach aims to streamline collaborative email management for teams.
Description
Get more responses, book more meetings, ensure that nothing slips through the cracks, and get more meetings. Fast-growing companies that care about customer service. Smart messaging can help you win more meetings, replies, and deals. Increase customer satisfaction and team engagement. Know exactly who opened your email and what content they viewed. Automate your work, increase sales performance and align your reps. From a bird's-eye view, analyze performance trends and improve process. You can open more doors and increase productivity by 10x without leaving your inbox.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
5X
No
AmazingHiring
No
Asana
No
CodeKeep
No
Desktop.com
No
Dialpad Support
No
Gmail
No
Google Calendar
No
Google Maps
No
Google Workspace
No
Integrations
5X
Yes
AmazingHiring
Yes
Asana
Yes
CodeKeep
Yes
Desktop.com
Yes
Dialpad Support
Yes
Gmail
Yes
Google Calendar
Yes
Google Maps
Yes
Google Workspace
Yes
Pricing Details
Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Trial
No
Free Version
No
Pricing Details
$9.00/month/user
3 different pricing tiers available
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Orumio
Founded
2023
Country
Japan
Website
inbox-works.com
Vendor Details
Company Name
Mixmax
Founded
2015
Country
United States
Website
mixmax.com
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Email Tracking
A/B Testing
No
Audience Segmentation
Yes
Campaign Management
No
Event-Based Notifications
Yes
Location Tracking
Yes
Team Management
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
No
Call Recording
Yes
Campaign Management
No
Dashboard
No
Data Management
No
Lead Capture
No
Lead Distribution
No
Lead Scoring
No
Performance Management
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
Yes
Email Sequences
No
Email Tracking / Automation
Yes
Lead Management
No
Reporting / Analytics
Yes
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No
Sales Force Automation
Call Management
Yes
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
Yes
Contract Management
No
Customer Database
No
Email Marketing
Yes
Field Sales Management
No
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
