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Average Ratings 0 Ratings
Description
Inagent is a cutting-edge conversational AI solution tailored for contact centers, featuring autonomous AI agents that excel in comprehending, reasoning, and managing intricate customer interactions across both voice and text channels within a comprehensive omnichannel framework. Utilizing generative AI and contextual awareness, these virtual agents are adept at deciphering messages, making informed decisions, and carrying out tasks linked to business systems like CRM and ERP platforms to fulfill defined operational objectives. This platform empowers organizations to assemble specialized teams of AI agents trained in various business sectors, ensuring precise and effective management of responsibilities such as customer support, sales, appointment coordination, and claims processing, while also facilitating smooth transitions of conversations between AI agents and human representatives when necessary. One of the standout features of Inagent is its rapid deployment capability, allowing activation within minutes through an intuitive no-code interface that only necessitates basic training with existing business knowledge. Furthermore, this innovative technology not only improves operational efficiency but also enhances customer satisfaction by providing timely and accurate responses.
Description
Sarvam Conversational Agents, also known as Sarvam Samvaad, is a robust conversational AI solution tailored for enterprises, facilitating the creation, deployment, and expansion of sophisticated, human-like agents that can operate seamlessly across various communication platforms. This platform empowers organizations to handle voice calls, WhatsApp chats, in-app messaging, and web interactions through a single cohesive system, ensuring that the agent maintains context and memory across different channels. By integrating thoroughly with enterprise systems like CRM, core banking, and payment platforms, it allows agents to access real-time customer information, perform workflows, and automatically update business systems with results. Furthermore, it excels in multilingual communication, particularly in Indian languages, enabling agents to comprehend intricate phrases, everyday spoken language, alphanumeric characters, and proper nouns with remarkable precision. Designed specifically for production environments, Sarvam Conversational Agents enables businesses to transition efficiently from pilot testing to full-scale implementation, ensuring a smooth operational flow. This adaptability enhances the overall customer experience, making interactions more intuitive and effective.
API Access
Has API
API Access
Has API
Integrations
Claude
Cohere
Google Cloud Platform
Inconcert
Inconnect
Infunnel
Inspeech
Inteam
Meta AI
OpenAI
Integrations
Claude
Cohere
Google Cloud Platform
Inconcert
Inconnect
Infunnel
Inspeech
Inteam
Meta AI
OpenAI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inconcert
Founded
2001
Country
Spain
Website
www.inconcertcx.com/en/products/inagent
Vendor Details
Company Name
Sarvam
Founded
2023
Country
India
Website
www.sarvam.ai/products/conversational-agents
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant