Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your team's effectiveness with our comprehensive B2B data solution. Designed for simplicity and efficiency, our user-friendly interface enables your teams to swiftly locate the prospecting information they require. With robust filtering features, you can effortlessly analyze the data to identify the most relevant prospects and companies. The tedious task of manually enriching extensive customer databases can lead to errors and consume valuable time. Immagnify’s automated CRM enrichment tool addresses this issue by conserving your resources and allowing you to concentrate on what truly matters: acquiring and keeping customers. Our browser extension empowers your representatives to access potential buyers' contact details with a single click. Gone are the days of uncertain spreadsheet calculations; it integrates seamlessly into their everyday tasks for smooth communication with potential clients. With daily updates provided, you can effectively streamline your sales processes and prioritize the most lucrative opportunities, ensuring your team stays ahead of the competition. Ultimately, this innovative solution is designed to transform the way your organization approaches sales and customer relationship management.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LinkedIn
Yes
Microsoft Dynamics 365
Yes
Pipedrive
Yes
Salesforce
Yes
Talkdesk
No
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
LinkedIn
No
Microsoft Dynamics 365
No
Pipedrive
No
Salesforce
No
Talkdesk
Yes
Pricing Details
$159 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Immagnify
Country
Israel
Website
immagnify.com
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
Product Features
B2B Data
B2B Contact Data
No
B2B Intent Data
No
B2B Leads Data
No
B2B Marketing Data
No
Business Ownership Data
No
Company Data
No
Employee Data
No
Firmographic Data
No
Job Posting Data
No
Salary Data
No
Technographic Data
No