Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
Best-in-Market Speech-to-Text & Voice AI for Enterprises.
Speechmatics delivers industry-leading Speech-to-Text and Voice AI for enterprises needing unrivaled accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with exceptional precision—across the widest range of languages, dialects, and accents.
Powered by Foundational Speech Technology, Speechmatics supports mission-critical voice applications in media, contact centers, finance, healthcare, and more. With on-prem, cloud, and hybrid deployment, businesses maintain full control over data security while unlocking voice insights.
Trusted by global leaders, Speechmatics is the top choice for best-in-class transcription and voice intelligence.
🔹 Unmatched Accuracy – Superior transcription across languages & accents
🔹 Flexible Deployment – Cloud, on-prem, and hybrid
🔹 Enterprise-Grade Security – Full data control
🔹 Real-Time & Batch Processing – Scalable transcription
🚀 Power your Speech-to-Text and Voice AI with Speechmatics today!
API Access
Has API
API Access
Has API
Integrations
Docker
ElevenLabs
HoduCC
LiveKit
Python
Quickwork
Recall.ai
Sensay
VMware Cloud
Vapi AI
Integrations
Docker
ElevenLabs
HoduCC
LiveKit
Python
Quickwork
Recall.ai
Sensay
VMware Cloud
Vapi AI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
Speechmatics
Founded
2006
Country
United Kingdom
Website
www.speechmatics.com
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding