Best Video Translation Software of 2024

Find and compare the best Video Translation software in 2024

Use the comparison tool below to compare the top Video Translation software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Clevercast Reviews
    Clevercast allows you to broadcast live streams with multiple audio languages, AI generated closed captions, and other cloud-based technologies. Our multilingual video player allows viewers to see the stream from anywhere in the world and choose their preferred language. Our AI powered platform is able to increase the quality of multilingual live streaming while reducing costs – something that was not thought possible until recently. Clevercast offers the same quality for AI generated closed captions in live streams as people are used to from Netflix or television. The option of having language professionals correct the AI speech-to-text conversion in real time, before it is added to the live stream, is unique to Clevercast. This is perfect for high-profile events.
  • 2
    VEED Reviews

    VEED

    VEED.IO

    $12 per month
    1 Rating
    You can create videos in just one click. You can add subtitles and transcribe audio. All your content, logos and color palettes can be kept in one place. Your own personal Brand Kit will help you increase productivity. To organize your content, create workspaces. You can collaborate on projects in the cloud and create your own workflows. This is a great tool for sharing files and reviewing projects. Let us help you grow your audience, increase engagement, improve your video editing skills, and build your network. This proven framework will help you grow your online presence.
  • 3
    Happy Scribe Reviews

    Happy Scribe

    Happy Scribe

    $9 per month
    1 Rating
    High-tech A.I. Working side-by-side with the best language professionals. Our interactive editors are designed for subtitlers and transcribers. They will make it easier to interact with your subtitles and transcripts. Interactive editors offer endless possibilities. You can collaborate with all your stakeholders by sharing transcripts and subtitles in edit or view-only mode. Export in any format you can imagine. Our platform will prepare files for you that are ready to be uploaded to any platform. Upload files of any length and size. All formats are supported by our software. Translate your transcriptions and subtitles automatically in the most popular languages. Import public links and synchronize happy Scribe with your current workflow. You can create spaces to share files with your team. Integrate seamlessly with your favorite apps: Youtube, Zapier, and many more. All files are private and protected. Your subtitles will be protected.
  • 4
    VideoDubber Reviews

    VideoDubber

    VideoDubber.ai

    $19 per month
    1 Rating
    AI-powered video dubbing, text-to-speech, and voice cloning services are all free. Scale your audience with us to 30+ different languages and 10x it! Our product is 3x cheaper than other products that offer premium video translation. VideoDubbing using AI to reach a global audience has never been easier!
  • 5
    Vidby Reviews

    Vidby

    Vidby

    $0.90 per 1 minute of video
    1 Rating
    AI-powered software that enables video translation and dubbing in 70 languages. Your content will be available in almost any language you require, without compromising its quality. With a 99-100% accuracy, translate and dub videos in 24 hours. Vidby is used by ambitious companies, universities, state agencies, and the film industry. They help us build bridges between cultures and their respective languages. They enjoy improved collaboration in international teams, a faster "time to market", and the creation a global knowledge network - connected via video. We are happy and able to answer any questions you may have about the vidby technology for multinational corporations, SME's, and start-ups.
  • 6
    Kapwing Reviews
    Top Pick
    Kapwing is an online video and image editor that's suitable for both casual creators and professionals. Your entire team can create multimedia using this easy-to-use, collaborative and fast software. You can save time on tasks such as subtitling, creating collages, editing screencast videos and bug reports, annotation of images, and other tasks. This modern content creation suite will make your employees more productive.
  • 7
    Synthesys Reviews

    Synthesys

    Synthesys AI Studio

    $19 per month
    3 Ratings
    Synthesys is at the forefront of developing algorithms for text-to-voice and commercial video. Imagine being able enhance your website explainer videos and product tutorials in minutes using a natural human voice. Synthesys Text to-Speech (TTS), and Synthesys Text to-Video (TTV), technology transform your script into dynamic and engaging media presentations. Clear, natural voiceovers add credibility and authority to your digital messages, creating a human connection between your brand and your customers. Synthesys AI voice generation can transform plain text into dynamic, engaging digital content.
  • 8
    Speechmatics Reviews

    Speechmatics

    Speechmatics

    $0 per month
    Speechmatics is the most accurate and inclusive speech-to-text API ever released. Speechmatics is the world’s leading expert in Speech Technology, combining the latest breakthroughs in AI and ML to unlock the business value in human speech. Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic detection, sentiment analysis, translation, and more. How is Speechmatics different? * The most accurate speech recognition on the market * 55 languages with vast accent and dialect coverage * Cloud-based or on-premises deployment options for data security * Real-time transcription with low latency and high accuracy * Real-time translation with 69 language pairs * Speech Understanding features such as Summaries, Sentiment, Topic Detection, Chapters, Audio Events * Fast and secure transcriptions for pre-recorded audio * Automatic translation and language identification * A culture of R&D in deep learning and speech recognition
  • 9
    Type Studio Reviews

    Type Studio

    Type Studio

    $14 per month
    Type Studio transcribes your video, so you can edit it by changing the text. Automatically syncs your sound and videos. To switch between videos, highlight the words. Add effects quickly and easily It's as simple as changing the font. We were frustrated by the current state of video editing and started Type Studio to fix it! It is counterintuitive in comparison to the modern conventions of UI design. It is difficult to remember all the buttons, dials and knobs and settings. You don't need all the features of most editing software to do content-focused video editing. The barrier to entry is high -- you must have a machine that can run these programs and be able to understand how the functions work.
  • 10
    HeyGen Reviews

    HeyGen

    HeyGen

    $24 per month
    You can unleash your creativity and generate brilliant ideas in all industries. In minutes, transform simple text into professional videos. Videos can last up to 10 minutes. You can record real voice clips and upload them for video clips featuring your character. You have a wide range of realistic voices in many languages. You have many options! Combine multiple clips into one video. Making end-to-end videos is as simple as creating PowerPoints. You can download each video in full HD (1280*720 pixels) resolution from the platform. Each video has its own video sharing page. Share the video with colleagues and clients easily. HeyGen gives you complete control over text, images and shapes. No more video editing or tool-switching. To complete your videos, you can upload or pick your favorite music.
  • 11
    exemplary.ai Reviews

    exemplary.ai

    Exemplary AI

    $19 a month
    Tired of the same content creation grind? The power of automation and artificial intelligence is at your fingertips with Exemplary AI. Upload audio or videos and let this smart platform do the rest. Think: Smarter Transcription: no more missing words or manual editing. Shareable Snippets - AI identifies the best moments in your videos to maximize impact. Audiograms with attitude: Give your audio content an extra visual boost for social media feeds. Write-It for Me AI: Exemplary AI effortlessly creates content for blogs, social networks, and more. Global Content: Don't limit yourself by language. Translate and reach a larger audience. The content repurposing revolution that you've been looking forward to is Exemplary AI. More time to be creative, less time on mundane work.
  • 12
    Streamr Reviews

    Streamr

    Atlas Web Solutions

    $49
    Vidtoon™, Streamr is a video transcription, translation, and live streaming software. Fully automated video translation, transcription, caption creation, placement, voiceovers and voice level control. Subtitle customization. Streamr is a revolutionary technology that can scale any business worldwide.
  • 13
    Amara Reviews

    Amara

    Amara

    $24 per month
    Amara's award-winning technology allows you to subtitle and caption any video for free. The platform makes it easy for larger subtitling projects to be managed by teams of translators. Our passionate team of professional translators can provide high-quality captions and translations. Amara can make your videos available to the entire world! The Amara Editor is a free caption and subtitle editor. It's easy to use and fun to learn. It encourages collaboration. The Amara Editor is the easiest way to make video accessible, whether you're a creator of your own video or helping someone else access it. Amara Enterprise offers powerful solutions to your video accessibility and localization requirements. Key platform features include private, secure workspaces, flexible workflows to create quality subtitles, and an API that allows you to connect seamlessly with your own platform.
  • 14
    D-ID Reviews

    D-ID

    D-ID

    $5.90 per month
    D-ID, a leading technology company that specializes in generative AI and synthesized media, is best known for the Creative Reality Studio. This platform allows users transform text, images and audio into lifelike videos with digital humans that have natural facial expressions and movements. D-ID combines deep learning, computer recognition, and advanced AI models to empower businesses, educators, content creators, and others to create personalized, interactive videos at scale. The Creative Reality Studio allows users to create talking avatars using static images. It is a popular tool in e-learning and marketing, as well as entertainment and customer service. D-ID, which is committed to privacy and ethical AI usage, also incorporates facial anonymousization technology. This ensures secure and responsible handling visual data.
  • 15
    Wordly Reviews
    Wordly offers AI-powered translation and interpretation for in-person, virtual, hybrid, and mixed events. Translate speakers into audio and captions in 25+ languages without the use of special equipment or human interpreters. Wordly also offers audio translation, transcription, and video subtitles. Participants choose their translation language and then use their phone, tablet or computer to access live translations and captions. It is available 24/7 and works with all major event management platforms and video conferencing platforms. Wordly makes it easy and affordable to increase inclusion, engagement, productivity, and accessibility. Wordly has been used by over 600 businesses and 1.5 million people in technology, finance, healthcare, education, manufacturing, and other non-profit sectors. Wordly can be purchased with an annual subscription. Prices are based on how many hours you use and how many users.
  • 16
    Subly Reviews

    Subly

    Subly

    $17 per month
    In a matter of minutes, you can automatically generate captions for your videos. Subly will do all the heavy lifting so you can concentrate on editing subtitles and styling your video to make it more appealing to your audience. A video without sound or image would not be shared. Why leave out the text? Subtitles can be helpful in attracting the attention of people with hearing impairments, such as those who are hard of hearing or deaf. You can ensure they understand your content and increase your engagement. You can automatically generate subtitles or captions by either typing the text into the subtitle editor or uploading your own SRT files. You can quickly correct the timings or move your subtitles in a timeline. To confirm that the subtitles are correct and in sync, you can also preview your video.
  • 17
    Dub AI Reviews

    Dub AI

    Dub AI

    $39 per month
    Localize your content using seamless translation, voice-cloning, and multilingual support. Localize your content to reach a global audience. Automatic speaker detection allows you to support up to 10 speakers simultaneously. Cloning any voice while maintaining brand identity in diverse markets. Access to audio clips and translated transcripts for further post-processing. Our AI technology not just translates the spoken word but also recreates a speaker's voice, ensuring that the audience has a seamless listening experience. This process is perfect for content creators, business owners, and educators who want to reach a global audience without having to hire multilingual speakers or re-record their recordings.
  • 18
    Hello8.ai Reviews

    Hello8.ai

    Hello8.ai

    €39 per month
    AI will translate your video in a human-like voice with just one click. Launch your content in multiple language to reach a global audience. With the latest AI technology, you can accelerate content translation from weeks to mere minutes. Adapt your content to local cultures and language to tailor your messages for different markets. Translate your videos in 29+ languages to reach the entire globe. Ideal for content creators and marketers, agencies and online teachers. Upgrade to our premium plan to unlock exclusive features, more minutes and cloned voice. Upload a video, and choose a language to translate. Our AI will automatically translate and extract the text spoken by different speakers in the video. You can review and edit the video before you launch the translation. The translated video will have the same voice tone of the original speaker thanks to AI dubbing powered with an advanced voice clone.
  • 19
    Speax Reviews

    Speax

    Speax

    $19 per month
    Instant translations in over 29 languages. Upload videos and get perfect dubbing within minutes. We make it simple to instantly translate your videos into 29+ different languages at Speax AI. Upload your videos and our advanced AI will deliver perfectly dubbed content in minutes. We guarantee seamless voice synchronization, cultural accuracy and the lowest rates. Speax AI can help you easily connect with audiences all over the world. With a single click you can revolutionize your video academy and unlock a whole world of languages. Translate content seamlessly and ensure global accessibility within seconds. Our smart translation and powerful paraphrasing algorithms will help you to achieve a higher level of content precision. Unlock a whole new level of linguistic finesse in your text. Our seamless background music and sound effect will enhance your space and set the perfect mood.
  • 20
    SmartUp Reviews
    All your training problems solved. In just a few minutes, you can have your learning platform up and running. Easy to create bite-sized training material. Easy white-labeling allows you to create your own mobile learning app. Get maximum adoption by launching support. Multilingual support with built-in captioning, video translation and dubbing. These key features will help you create your digital academy. The learner engagement is the key to a great learning program. We provide a highly intuitive, engaging experience that will make you and your learners love working with us. Need help creating content for your academy? Our content team is specialized in building and scaling learning programs to achieve the results you desire.
  • 21
    My Acclaro Reviews
    Acclaro's strategic approach allows you to go beyond just tactical translation and drive global growth. Acclaro is your dedicated partner, putting you first. We will reduce complexity and help you achieve your goals with personalized support and strategic solutions. Optimized solutions based on data, insights, and metrics will deliver lasting value. We combine the resources of large agencies with the collaborative spirit and creativity of smaller firms to create customized, people-first solutions for localization that resonate locally and drive global growth. Our tech-enabled team has deep knowledge and best practices in software localization. We will integrate the process with your development cycles to maximize efficiency. We make it easy for you to do daily string translations, semi-annual waterfall releases, or biweekly agile sprints.
  • 22
    Typito Reviews
    Create professional-quality videos with text. Typito's drag and drop interface makes it easy to create marketing videos. Create stunning videos, faster. You don't need to be an expert in video editing. To define your brand, choose your brand colors, fonts, and style. Automatically create captions that sync perfectly with the video. You can choose from 20+ formats and aspect rates, including 1:1 square letterbox, 9/16 vertical, and many more. Unsplash offers stunning high-resolution photos. You can do whatever you like with them! These text animations are perfect for creating videos without any video editing skills. A preview of the final video in real-time. No surprises after export You can create a memorable brand with video. Your videos will always reflect your brand, no matter if you work for a small company or a large enterprise.
  • 23
    Flixier Reviews

    Flixier

    Flixier

    $8 per user per month
    Our online video editor makes it easy to create videos right from your browser. You can add text to videos, images and sounds. You can also trim, crop and crop videos in just a few minutes without having to download or install any software. No matter your level of experience, you can quickly create high-quality content. Flixier offers a powerful interface and ready-made drag-and-drop features to meet everyone's needs. Our online video editor makes it easy to create videos. It has a simple interface that allows you to drag and drop videos to position them or resize them as you wish. Flixier is the best option for creating engaging videos.
  • 24
    VidScribe AI Reviews

    VidScribe AI

    Teknikforce

    $37/year
    VidScribe AI, an AI-based software, can translate, transcribe and redub your videos in hundreds of languages. This software can help you get free traffic from places you have never been before. VidScribe can convert your videos into any language that you desire, both the text and the audio. It is easier to rank in local language SERPs if you have subtitled and redubbed videos. Features of VidScribeAI: • Automatically uploads your videos to other social media platforms. • 100% editable. Modify whenever you like. • Natural sounding speech in multiple languages. • Includes powerful training that shows you how to rank at the top. • Simply feed it with any YouTube URL, video, and you'll get your output in minutes. • There is no need to wait! Translate your videos immediately. • Subtitles automatically your videos in high-visibility multiple colors.
  • 25
    VideoTranslator Reviews

    VideoTranslator

    VideoTranslator

    $10 per 1,000 credits
    We consider the number of languages you can use with your content. Each language is a potential market and you need to target the right leads. Below are two types of transcription. Both cases involve speech, so these are called transcription AI's. It is important to ensure that your video meets the requirements of each social channel before you post it to social media. This can cause users to experience a variety of issues, including distorted videos, unreadable captioning, or even not being able to play your video. Here are some tips and tricks to help you convert your content faster.
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Overview of Video Translation Software

Video translation software is a tool used to create subtitles and translations for videos. It is a type of artificial intelligence (AI) software that utilizes machine learning algorithms to understand the context of visual media and automatically generate accurate translations. The software can also be used to add text overlays, such as closed captions, to videos.

Video translation software uses advanced speech recognition technology in order to analyze audio from the video and produce subtitle files in multiple languages. This process usually requires several steps: First, the audio from the video is segmented into individual words or sentences. Then, these words or sentences are analyzed by an AI algorithm which attempts to identify what language they are spoken in and then translates them into text. Finally, the translated text is formatted into subtitle files which can be added directly to the video itself or exported for editing.

For higher accuracy, some video translation software allows users to manually review and edit translations before exporting them. This allows users to make sure that their subtitles accurately reflect the original audio without any errors or omissions. Additionally, some applications offer additional features such as sentiment analysis, voice-to-text conversion, facial recognition and lip sync detection which can all be used in combination with automated translations for improved accuracy of subtitles in different languages.

Video translation software has become an important tool for businesses looking to increase their reach internationally by providing localized content across multiple platforms and markets. By utilizing this type of AI technology companies can quickly create multilingual videos without having to hire additional translators or staff members with foreign-language skills, thus saving both time and money in the long run.

As the technology continues to improve, video translation software is becoming increasingly accurate and reliable. This means that businesses can now offer a higher level of customer service and provide subtitles in multiple languages without sacrificing quality or accuracy. Furthermore, AI-based video translation solutions can even be used to produce audio translations in certain circumstances, meaning that companies could soon be able to create videos with translated voices for a truly immersive experience.

Reasons To Use Video Translation Software

  1. Video translation software can quickly and accurately translate audio and video content into a range of languages, making it easier to communicate with people who don't speak the same language.
  2. It is an efficient way to produce multilingual versions of videos and audio recordings, eliminating the need for manual transcription or re-recording in multiple languages.
  3. Video translation software can help businesses expand their customer base by providing localized content in multiple languages, increasing their visibility and reach globally.
  4. Using this type of technology helps build trust between companies and customers since they are able to communicate properly in their native language, improving customer service experiences significantly.
  5. It can also be used as a tool for organizations to promote official policies and regulations that must be communicated across different cultures without any linguistic barriers getting in the way.
  6. Last but not least, video translation software is cost-effective and eliminates many potential inaccuracies that come with manually translating large amounts of text or dialogue from one language to another.

Why Is Video Translation Software Important?

Video translation software is a crucial tool that facilitates the human need for understanding and connecting with one another, particularly in an increasingly globalized world. With video translation software, people from disparate cultural backgrounds can come together on a single platform to effectively communicate with each other.

Video translation software enables people to interact and understand one another through various mediums such as videoconferencing, movie streaming services, online work meetings, and more. By translating languages in real-time, video translation technology eliminates language barriers between communicators by making communication accessible regardless of the native language spoken by either party. This capability is particularly essential for organizations that have employees across multiple international locations who frequently require communication amongst them in order to complete tasks or make decisions regarding operations.

Moreover, video translation software helps bridge the gap between cultures by allowing us to comprehend diverse cultural perspectives without actually having to be familiar with their language structures. It helps eliminate misunderstandings associated with nuances present only within certain languages or dialects which might otherwise lead to miscommunication among speakers of different languages. For example, it allows Americans communicating with Italians over a Zoom call to experience not just the words being spoken but also the emotions behind them without ever learning Italian. Further still, this type of technology opens up opportunities for individuals from all backgrounds to share their stories and experiences in more meaningful ways than has ever been possible before—ultimately contributing towards achieving greater social acceptance and understanding of differences among ethnicities through collaboration instead of competition.

In short, video translation technology is invaluable because it empowers users everywhere with quick access to accurate translations at anytime; thus helping foster better relationships between people around the world while also facilitating efficient operations within businesses worldwide as well.

Features Provided by Video Translation Software

  1. Voice Recognition: Video translation software is designed to recognize and interpret spoken language accurately and quickly, usually within a few seconds. This feature allows for real-time translations, so users can keep the conversation moving without worrying about long pauses or incorrect translations.
  2. Text-to-Speech Conversion: Many video translation programs offer text-to-speech conversion capabilities that enable users to read out loud translated text in their native language with ease. This makes communicating with people from different cultures significantly easier as everyone involved would understand each other’s messages clearly.
  3. Real-Time Clipping: Another useful feature of video translation software is the ability to clip portions of audio recordings while they are being converted into visual media files such as videos or images, thereby allowing one to access specific moments during the recording without having to listen through it entirely first.
  4. Automated Interpretation: This feature enables users to communicate in multiple languages simultaneously using automated interpretation services provided by websites or applications, making it much more convenient than manually converting text or audio snippets on your own.
  5. Contextual Understanding: Video translation software also offers contextual understanding features which allow them to better capture the meaning of what someone says rather than just translating words verbatim. This results in more accurate interpretations of conversations between two different speakers who may not share a common language or culture otherwise.
  6. Mobile Accessibility: Video translation software are usually available on mobile devices, so users can quickly and easily access them anywhere they go; this makes it the perfect tool for travelers or remote workers who need to stay connected while on the go.

Who Can Benefit From Video Translation Software?

  • Students: Students can benefit from video translation software and apps by being able to access foreign language media such as films, podcasts, news and documentaries.
  • Professionals: Professionals who work in an international setting can use these tools to quickly translate documents into other languages. It also allows easier communication between colleagues who have different language fluency levels.
  • Teachers: Educators can make use of the tools to assist their students with understanding materials in a foreign language or create assignments for students that focus on specific content from another country’s culture.
  • Business Owners: Business owners looking to expand or collaborate with people in different countries may find video translation software useful for understanding the nuances of a particular conversation or business matter.
  • Travelers: Video translation software helps travelers comprehend foreign signage when visiting unfamiliar places, which could be crucial if they are trying to find their way around a new destination.
  • Interpreters/Translators: The tools facilitate interpreters and translators as it speeds up their jobs as compared to manual processing of translations. Additionally, the quality of translations is improved since it eliminates the risk of human errors.
  • Health Care Professionals: Health care professionals can leverage these tools for communicating with non-English speaking patients or understanding materials in other languages relevant to patient care.
  • Content Creators: Content creators such as bloggers, video producers or podcasters can utilize the software for creating content in other languages, expanding their audience and reaching a larger portion of the population.
  • Journalists: Reporters and journalists who work in global markets can benefit from video translation software as it allows them to read, listen or watch foreign language news stories more effectively.

How Much Does Video Translation Software Cost?

The cost of video translation software can vary significantly depending on the features and capabilities that it offers. Generally, you can expect to pay anywhere from a few hundred dollars up to thousands of dollars for more advanced video translation software. Although basic video translation software may be relatively inexpensive, more comprehensive solutions will typically come with a higher price tag. This is due to the additional features included with these programs such as interactive voice recognition tools, customizable language recognition settings, and automatic lip sync analysis tools. Additionally, some companies may offer volume discounts for purchasing multiple licenses or subscriptions for their services. Be sure to shop around and compare prices to find the best fit for your needs.

Risks To Consider With Video Translation Software

  • Security Risk: Video translation software does not always implement robust security measures and so can be vulnerable to malicious attacks, allowing hackers to gain access to confidential information.
  • Accuracy Risk: Automatic video translation software relies on algorithms and is therefore more prone to errors than human translators. This could lead to inaccuracies in the translated text which may cause confusion or misunderstanding.
  • Cost Risk: Video translation software can be expensive, especially if it requires a subscription or additional fees for upgrades or support services. Depending on how often it is used, this cost may outweigh the cost savings associated with using machine translation over manual labor.
  • Integration Risk: If a company has existing platforms that need to be integrated with video translation software, there might be compatibility issues or integration challenges that could prevent successful implementation of the system.
  • Legal Risk: Companies must ensure they are compliant with any applicable data protection laws when using video translation software as failure to do so could result in hefty fines or legal action.

What Software Does Video Translation Software Integrate With?

Video translation software can integrate with a variety of different types of software. For example, it is possible to integrate video translation software with video production software such as Adobe Premiere Pro or Final Cut Pro. This allows for the automated transcription and subtitling of video content. It is also possible to integrate video translation software with digital media management systems, allowing for the easy addition of translated subtitles to stored media files. Additionally, many types of communication platforms such as web conferencing tools and streaming services like Twitch now offer integration capabilities with video translation software in order to enable real-time captioning during broadcasts or virtual meetings. Finally, there are specialized marketing automation tools available which allow users to generate localized versions of videos in multiple languages using one integrated platform.

Questions To Ask When Considering Video Translation Software

  1. What languages does the software support?
  2. Does the software allow for professional translation or do I need to use a third-party service?
  3. How user-friendly is the interface?
  4. Can subtitles, captions and other text be added easily?
  5. Does the software offer scalability if our needs increase in future?
  6. Is there an option of integrating it with existing systems and applications like CMSs, ASPs, etc.?
  7. What sort of security measures are in place to protect uploaded videos from unauthorized access and downloads?
  8. Can we control who can view our videos by setting certain permissions on them?
  9. Are there any additional options such as transcription, voice-over recording, etc.?
  10. What type of customer support does the company offer for their product (online chat/phone/email)?