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Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
Nexa|Voice is a software development kit (SDK) that provides advanced biometric speaker recognition algorithms, along with essential software libraries, user interfaces, reference programs, and comprehensive documentation to facilitate the use of voice biometrics for multifactor authentication on both iOS and Android platforms. The system allows for biometric template storage and matching to be conducted either directly on mobile devices or on remote servers, enhancing flexibility. With reliable and configurable Nexa|Voice APIs, users benefit from an intuitive interface, supported by technical assistance that has established Aware as a reputable provider of high-quality biometric software solutions for over twenty-five years. This high-performance biometric speaker recognition system ensures both convenience and security for multifactor authentication purposes. Additionally, the Knomi mobile biometric authentication framework comprises a suite of biometric SDKs operating on mobile devices and a server, enabling robust, password-free authentication through biometric verification from a user's mobile device. Offering a variety of biometric modalities, Knomi also includes options such as facial recognition, enhancing its versatility and user appeal.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
AWARE
Country
United States
Website
www.aware.com/biometrics/nexa-voice-recognition/
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval