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support

Description

With more than 25,000 customers, IdeaScale has 4.5 million users. The software allows organizations to get the opinions of both public and private communities through collecting ideas and giving users the ability to vote. IdeaScale is the engine of crowd-powered innovation because all ideas are evaluated, routed and implemented. IdeaScale's clients include the Cleveland Cavaliers and Doctors Without Borders. Freddie Mac, Marriott Vacations Worldwide. NASA, the United Way and many others.

Description

A user-friendly employee suggestion system is essential for encouraging participation, as a lack of engagement can hinder both your organization and Vetter. To address this, we have dedicated significant effort to ensure our software is exceptionally intuitive. Our process is designed to collect ideas from employees, execute them, and acknowledge contributors effortlessly. It revolves around five primary features that facilitate the easy collection and implementation of suggestions. Submitting an idea is quick and uncomplicated, whether on a computer or via our mobile applications, and adding images is equally easy. Our form customization options allow you to tailor settings regarding anonymity, and we invite you to reach out for more information. Employees can express their opinions and engage in a supportive atmosphere, where discussions can lead to innovative solutions. If desired, you also have the option to disable the rating and commenting features. Additionally, we can set up a requirement for administrators to approve all submitted ideas before they become visible for ratings. This ensures that only the most relevant and constructive suggestions are shared within the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google Analytics
LinkedIn
Shift
Slack

Integrations

Facebook
Google Analytics
LinkedIn
Shift
Slack

Pricing Details

$2,500 per year
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IdeaScale

Founded

2009

Country

United States

Website

ideascale.com

Vendor Details

Company Name

Vetter

Founded

2011

Country

Taiwan

Website

www.getvetter.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

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