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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easy Control with a Powerful Panel: Manage the entire E-commerce ecosystem using a single intuitive dashboard. Add and update products with ease, track orders, manage stock, and analyze sales. Our easy-to-use admin panel allows you to manage your business efficiently, from anywhere. Seamlessly Sync With Your Essential Tools: Simplify workflow by connecting to the apps that are most important. Boost your business efficiency by integrating powerful, easy integrations that are tailored to your specific needs. Engaging Website for Seamless Shopping Experience: Delight customers with a visually stunning responsive website that is designed to allow easy navigation. Secure checkouts are possible with robust payment integration. Create a smooth shopping environment that will keep your customers coming back. Customer Mobile App: Give your customers an engaging and smooth shopping experience with our feature rich mobile app.

Description

Elevate your support center with a streamlined and effective helpdesk solution. Harness the capabilities of collaborative ticketing to ensure that tickets are prioritized, categorized, and assigned to the appropriate agents, allowing your entire organization to contribute to exceptional customer satisfaction. Empower your clients with the support they deserve through a fully responsive and adaptable user interface. Enjoy a user-friendly admin panel that facilitates easy management of incoming tickets, ensuring efficiency in your operations. With a design that adapts seamlessly across smartphones, tablets, and desktop devices, Service-Run guarantees a consistent experience for all users. Keep your customers informed with automatic email notifications that enhance communication. A ticketing system serves as an essential tool for addressing and resolving issues within your organization, overseeing incidents from their initial capture to final resolution, ensuring a structured approach to incident management. By effectively categorizing and managing tickets, this system not only streamlines operations but also fosters a culture of responsiveness and accountability within your team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Seller Central
CCAvenue
ChatGPT
Delhivery
MSG91
Mailchimp
Mailgun
Mailjet
PayPal Checkout
PayU
PhonePe
QuickBooks Accountants
Razorpay
SendGrid
Shiprocket
Stripe
Textlocal
WhatsApp
Xero
Zoho Books

Integrations

Amazon Seller Central
CCAvenue
ChatGPT
Delhivery
MSG91
Mailchimp
Mailgun
Mailjet
PayPal Checkout
PayU
PhonePe
QuickBooks Accountants
Razorpay
SendGrid
Shiprocket
Stripe
Textlocal
WhatsApp
Xero
Zoho Books

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Iconicus Softwares

Founded

2016

Country

India

Website

iconicussoft.com

Vendor Details

Company Name

Service-Run

Country

Canada

Website

service-run.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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