Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.
Description
Your transactional emails carry crucial information. ZeptoMail is a reliable and secure service that delivers these all-important emails instantly. With high-speed delivery and great inbox placement, ZeptoMail means you’ll no longer keep your customers waiting. Transactional emails are unique emails that are usually triggered by some user action.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
No
EmailVerify Bot
No
Empirix
Yes
PayTrace
Yes
Tabular
No
Trumba
No
Wazuh
Yes
WordPress
No
Integrations
Axis LMS
Yes
EmailVerify Bot
Yes
Empirix
No
PayTrace
No
Tabular
Yes
Trumba
Yes
Wazuh
No
WordPress
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2 per credit
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IVR Technology Group
Founded
2003
Country
United States
Website
www.ivrtechgroup.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/cpaas/
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
No
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
No
Product Features
Transactional Email
A/B Testing
No
Contact Database
No
Dynamic Content
No
Email Monitoring
No
Mailing List Management
No
Reporting/Analytics
No
Spam Check
No
Template Management
No