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Description

Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.

Description

Your transactional emails carry crucial information. ZeptoMail is a reliable and secure service that delivers these all-important emails instantly. With high-speed delivery and great inbox placement, ZeptoMail means you’ll no longer keep your customers waiting. Transactional emails are unique emails that are usually triggered by some user action.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
EmailVerify Bot No 
Empirix Yes 
PayTrace Yes 
Tabular No 
Trumba No 
Wazuh Yes 
WordPress No 

Integrations

Axis LMS Yes 
EmailVerify Bot Yes 
Empirix No 
PayTrace No 
Tabular Yes 
Trumba Yes 
Wazuh No 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2 per credit
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IVR Technology Group

Founded

2003

Country

United States

Website

www.ivrtechgroup.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/cpaas/

Product Features

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Product Features

Transactional Email

A/B Testing No 
Contact Database No 
Dynamic Content No 
Email Monitoring No 
Mailing List Management No 
Reporting/Analytics No 
Spam Check No 
Template Management No 

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