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Description
Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.
Description
Tekhook is an international Communications Platform as a Service (CPaaS) designed to assist businesses in connecting with customers through various channels, including SMS, WhatsApp Business, RCS, Voice, Email, and OTP verification, all consolidated on one platform. Based in Dubai, UAE, Tekhook operates over 800 direct carrier routes spanning more than 190 countries, boasting an impressive 99.999% uptime SLA that ensures dependable and low-latency messaging for industries such as banking, healthcare, e-commerce, logistics, real estate, travel, and education. Developers can easily integrate the service using straightforward REST APIs, while marketing and operations teams can efficiently manage and launch bulk campaigns through a user-friendly web portal, enhancing their outreach capabilities. This comprehensive solution empowers businesses to streamline their communication efforts and improve customer engagement across multiple channels.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Empirix
PayTrace
Wazuh
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.005
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IVR Technology Group
Founded
2003
Country
United States
Website
www.ivrtechgroup.com
Vendor Details
Company Name
Tekhook
Founded
2018
Country
United Arab Emirates
Website
www.tekhook.co
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail