Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.
Description
Telestax’s RestcommONE platform is revolutionizing the development and delivery of real-time communications. Increasingly, it is being recognized as the preferred platform for quickly creating enterprise-grade applications for messaging, voice, and video. Our communications solution is fully optimized for the cloud, providing features like continuous load balancing, impressive scalability, and robust high availability. With RestcommONE, users can swiftly design and implement anything from basic voicemail services to a comprehensive Communications Platform as a Service (CPaaS). Telestax has established partnerships with global carriers to efficiently manage and terminate your SMS, MMS, and USSD traffic at competitive rates. Additionally, for Enterprises and Businesses that maintain a reliable relationship with their current carrier, we offer a Bring Your Own Carrier (BYOC) option. Thanks to compatibility with both SMPP and SS7, any carrier utilizing these protocols can seamlessly integrate with our platform. Ultimately, the decision is yours to make in how you wish to connect. The flexibility and options provided by RestcommONE empower businesses to tailor their communication needs effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Empirix
No
PayTrace
No
Wazuh
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IVR Technology Group
Founded
2003
Country
United States
Website
www.ivrtechgroup.com
Vendor Details
Company Name
Telestax
Founded
2011
Country
United States
Website
www.telestax.com/restcommone/
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
No
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
No
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
No
Collaboration Tools
Yes
Compatibility Testing
No
Data Modeling
No
Debugging
Yes
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
Yes
Reporting/Analytics
Yes
Software Development
Yes
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
IVR / Voice Recognition
Yes