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Average Ratings 0 Ratings

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ease
features
design
support

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Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

Description

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Infor CRM Yes 
Agilysys InfoGenesis No 
Agilysys Lodging Management System Yes 
Cisco Secure Cloud Analytics No 
Facebook Messenger No 
Google Pay Yes 
Guestware No 
Hotello No 
Huawei Cloud No 
Knowcross Yes 
Maestro PMS No 
Oracle Cloud Infrastructure Yes 
Oracle Hospitality Reporting and Analytics Yes 
SMS|Host No 
SmartButler No 
Stripe Yes 
SynergyMMS No 
Touché POS No 
Veloce No 
WhatsApp No 

Integrations

Infor CRM Yes 
Agilysys InfoGenesis Yes 
Agilysys Lodging Management System No 
Cisco Secure Cloud Analytics Yes 
Facebook Messenger Yes 
Google Pay No 
Guestware Yes 
Hotello Yes 
Huawei Cloud Yes 
Knowcross No 
Maestro PMS Yes 
Oracle Cloud Infrastructure No 
Oracle Hospitality Reporting and Analytics No 
SMS|Host Yes 
SmartButler Yes 
Stripe No 
SynergyMMS Yes 
Touché POS Yes 
Veloce Yes 
WhatsApp Yes 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

Vendor Details

Company Name

Innspire

Country

Sweden

Website

www.innspire.com

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