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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.

Description

Metron's software is anchored by WaterScope®, a sophisticated cloud-based platform designed for water data management and analytics, which gathers usage information every minute from smart water meters and cellular registers, providing utilities, municipalities, and various property types—including commercial, residential, and multi-family housing—with comprehensive insights into water consumption patterns. WaterScope processes high-resolution data by validating and enhancing it for precision, subsequently converting it into actionable insights and billing information while ensuring smooth integration with pre-existing billing and operational systems, which facilitates automated reporting, trend analysis, and the detection of leaks and anomalies, thus optimizing workflows. The platform also features specialized applications, such as WaterScope Classic for meter management and billing integration, WaterScope PLUS for advanced business intelligence dashboards, and a mobile app designed to assist maintenance teams, all operating on a secure cloud infrastructure that adapts to both individual properties and extensive utility networks. Furthermore, WaterScope’s capabilities empower organizations to make informed decisions based on real-time data, ultimately enhancing water conservation efforts and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cloudflare

Integrations

Cloudflare

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Information Management Services

Country

United States

Website

www.ims-florida.com/imsub.php4

Vendor Details

Company Name

Metron

Founded

1990

Country

United States

Website

metron-us.com

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

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