Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
The WordSynk Platform unifies a wide array of services, encompassing translation, transcription, and interpreting, all within a single language technology interface. Effortlessly access top-notch language solutions from global experts through a user-friendly online platform. Tailor your content workflows to meet your specific requirements, thereby accelerating your time-to-publish. Utilize our API alongside custom connectors for a seamless translation experience that integrates flawlessly with your existing systems. Enjoy immediate, secure access to interpreters via phone or video link, ensuring assistance is always just a call away. The Translation Memory feature efficiently searches and reuses past translations, enabling significant savings in both time and costs. Additionally, the Termbase of sanctioned terminology guarantees consistent messaging across all languages. You can easily get interpreter support on your mobile device or schedule TI & VRI appointments at your convenience. Rest assured that your data is protected, as we utilize a private cloud infrastructure and hold ISO27001 certification for enhanced security. Moreover, our commitment to innovation ensures that we continuously improve our services to better meet your evolving language needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$199
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
thebigword
Founded
1980
Country
United Kingdom
Website
en-gb.thebigword.com/wordsynk/
Product Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management
Product Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management