Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
InvoiceStars offers review-request functionality tailored for businesses utilizing QuickBooks Online for invoicing. Once a customer fully settles an invoice, resulting in a zero balance, the system automatically dispatches an email prompting them to leave a review on Google. It's important to note that requests are not triggered by deposits or partial payments. Business owners can easily connect through Intuit sign-in, and QuickBooks Online promptly informs InvoiceStars about incoming payments, eliminating the need for third-party tools like Zapier or manual exports. By default, review requests are sent out two days post-payment, although this can be adjusted anywhere from zero to thirty days. Each customer is only contacted for a review once every 90 days, and emails from generic inboxes such as ap@ or billing@ are not included in the outreach. While email requests are currently available, there are plans to introduce SMS options in the future. These requests are designed to adhere strictly to Google's guidelines by avoiding any form of incentivization. Additionally, this streamlined process ensures that businesses can focus on delivering quality service while maintaining a strong online reputation.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
QuickBooks Online
No
Pricing Details
$199
Free Trial
Yes
Free Version
No
Pricing Details
$25/location/month
$25 per location per month.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
InvoiceStars
Founded
2026
Country
United States
Website
invoicestars.com
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No