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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

InvoiceStars offers review-request functionality tailored for businesses utilizing QuickBooks Online for invoicing. Once a customer fully settles an invoice, resulting in a zero balance, the system automatically dispatches an email prompting them to leave a review on Google. It's important to note that requests are not triggered by deposits or partial payments. Business owners can easily connect through Intuit sign-in, and QuickBooks Online promptly informs InvoiceStars about incoming payments, eliminating the need for third-party tools like Zapier or manual exports. By default, review requests are sent out two days post-payment, although this can be adjusted anywhere from zero to thirty days. Each customer is only contacted for a review once every 90 days, and emails from generic inboxes such as ap@ or billing@ are not included in the outreach. While email requests are currently available, there are plans to introduce SMS options in the future. These requests are designed to adhere strictly to Google's guidelines by avoiding any form of incentivization. Additionally, this streamlined process ensures that businesses can focus on delivering quality service while maintaining a strong online reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

QuickBooks Online No 

Integrations

QuickBooks Online Yes 

Pricing Details

$199
Free Trial Yes 
Free Version No 

Pricing Details

$25/location/month
$25 per location per month.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

InvoiceStars

Founded

2026

Country

United States

Website

invoicestars.com

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation No 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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