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Description

ICRTouch provides a comprehensive solution that goes beyond a traditional point of sale system. With our suite of software, you can efficiently manage every aspect of your business, ensuring ease of use, reliability, and speed in your EPoS solutions that are customized to meet your specific operational needs. Our cutting-edge flagship till software has benefited from over two decades of innovation and refinement. You can also take advantage of our web-based back office software, which offers real-time sales data and compatibility with numerous integrations. Streamline your food and drink ordering process with our paperless system that sends orders directly to the kitchen, eliminating the hassle of paper and printouts. We offer a fully hosted custom-branded online shop suitable for takeaways, whether you run a single burger van or an extensive fast-food chain. Our order-to-table solution enhances the dining experience, allowing patrons to place orders straight from their table using their personal devices. Additionally, you can dynamically showcase your menu through our digital signage solution, and our queue-busting software is perfect for restaurants, amusement parks, warehouse stores, or any waiting area. The EPoS system is equipped with a diverse range of features tailored to fit the unique needs of your business, ensuring that you have all the tools necessary for success. This comprehensive approach not only enhances operational efficiency but also improves customer satisfaction.

Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Flipdish Yes 
Atlas Direct Tips No 
Call2Kitchen No 
Doshii No 
MVI No 
OPERA Cloud Central No 
Oracle MICROS Express Station No 
Oracle MICROS Gift and Loyalty No 
Oracle MICROS Labor Management No 
Oracle MICROS POS No 
PAR Ordering No 
PouchNATION No 
STEM No 
Servme No 
SevenRooms No 
StockTake Online Yes 
SynergySuite No 
TableCheck No 
TableRes No 
TipHaus No 

Integrations

Flipdish Yes 
Atlas Direct Tips Yes 
Call2Kitchen Yes 
Doshii Yes 
MVI Yes 
OPERA Cloud Central Yes 
Oracle MICROS Express Station Yes 
Oracle MICROS Gift and Loyalty Yes 
Oracle MICROS Labor Management Yes 
Oracle MICROS POS Yes 
PAR Ordering Yes 
PouchNATION Yes 
STEM Yes 
Servme Yes 
SevenRooms Yes 
StockTake Online No 
SynergySuite Yes 
TableCheck Yes 
TableRes Yes 
TipHaus Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ICRtouch

Country

England

Website

www.icrtouch.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Recipe Costing

Analytics/Reporting Yes 
Demand Planning Yes 
Inventory Management Yes 
Menu Management Yes 
Nutrition/Allergen Management Yes 
Online Ordering Yes 
Point of Sale Yes 
Recipe Management Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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