Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.
Description
Increase efficiency, compliance, personalization, and personalization of all regulated customer communications. Messagepoint is unique in its ability to manage complex content in regulated, personalized communications. Our customers respond quicker, have greater empathy, and enjoy consistent customer service across all channels. All this while maintaining compliance and accuracy. Non-technical business users can take control of customer communications. Automate the creation and updating Medicare communications. Intelligent control of your content allows you to deliver compliant, personalized and optimized customer communications via any channel.
API Access
Has API
API Access
Has API
Integrations
BlueIrisIQ
Clickatell
OpenText Exstream
Quadient Inspire
Salesforce Agentforce Marketing
Sefas
SendGrid
Twilio
Integrations
BlueIrisIQ
Clickatell
OpenText Exstream
Quadient Inspire
Salesforce Agentforce Marketing
Sefas
SendGrid
Twilio
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hyland
Founded
1991
Country
United States
Website
www.hyland.com/en/solutions/products/content-composer
Vendor Details
Company Name
Messagepoint
Founded
1998
Country
Canada
Website
www.messagepoint.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Document Generation
Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content