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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing the premier cloud management platform centered on revenue for users of vCentre, vCloud Director, and Veeam. Elevate the experience for vCloud customers while streamlining the utilization of Veeam services. Revolutionize vCentre with advanced multi-tenant capabilities, ensuring sleek and efficient self-service options, seamless provisioning, and impeccable billing accuracy. With HyAlto, you can manage your private cloud business effectively and still have time left over. This platform seamlessly integrates with vCentre, vCloud Director, and Veeam to enhance the vCloud customer journey, unify the use of Veeam services, and facilitate automated tracking for flawless and hands-free billing. It’s time to embrace automation in service deployment, eliminating billing inaccuracies and the headaches of manual tracking. Say farewell to the communication breakdowns that often occur among sales, technical, and finance departments. Stop wasting countless hours on invoicing, provisioning, and reconciliation processes. Establish standardized workflows for customer services that are ready to go. Additionally, provide flexible pricing options that include volume and time-based discounts to maximize growth. With the XaaS feature, you can upsell like never before. Now is the perfect moment to enhance your cloud management experience.

Description

Experience a comprehensive and compliant communications solution that integrates voice, video, chat, and SMS for enhanced connectivity. Boost your operational efficiency while offering a superior Cloud Contact Centre as a Service (CCaaS) that ensures a fluid digital customer journey from a unified platform. All the necessary channels and functionalities are accessible through a single, secure Cloud infrastructure. Seamlessly integrate with Microsoft Dynamics and Dynamics Phone for a fully immersive Teams Contact Centre environment. Communicate swiftly, autonomously, and en masse, connecting all your communication and CRM tools from any location at any time. Effortlessly transition between text, phone, or video calls, making channel switching a breeze. Solgari complies with all necessary regulations, including GDPR, PCI DSS, and MiFID II, ensuring your data security and privacy. Upgrade to a multi-channel Cloud contact center that features automated, voice-activated enhancements for an improved quality of life in your communications. This innovative solution not only streamlines your operations but also elevates customer interactions to new heights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA
Datto RMM
Datto Workplace
VMware Cloud Director
VMware vCenter

Integrations

ConnectWise PSA
Datto RMM
Datto Workplace
VMware Cloud Director
VMware vCenter

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HyAlto

Founded

2008

Country

Canada

Website

www.hyalto.com/for-vmware/

Vendor Details

Company Name

Solgari

Founded

2009

Country

Ireland

Website

www.solgari.com

Product Features

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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