Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The HUAWEI WiFi AX2 features both 5 GHz and 2.4 GHz bands that function concurrently, automatically transitioning devices between the two bands to guarantee an optimal connection at all times. The 5 GHz band is perfect for activities requiring high-speed internet, such as gaming and streaming, while the 2.4 GHz band excels in providing wider coverage throughout your space. You can seamlessly connect multiple HUAWEI routers under a unified Wi-Fi name, allowing automatic switching as you move throughout your home. The AX2 includes three Gigabit Ethernet ports that support WAN/LAN auto-adaptation, eliminating the need to differentiate between them and simplifying broadband setup. Additionally, it offers the ability to check the Wi-Fi coverage map, view the overall network status, and troubleshoot issues efficiently using suggested solutions. With just a few taps on your smartphone, you can manage your router, connect devices, and oversee your online activities, ensuring a smooth and hassle-free internet experience while enjoying the convenience of modern technology.
Description
Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Huawei
Country
China
Website
consumer.huawei.com/en/routers/ax2/
Vendor Details
Company Name
RouteThis
Founded
2013
Country
Canada
Website
routethis.com/platform/
Product Features
Product Features
Network Troubleshooting
Alerts / Escalation
No
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
No
Connectivity Management
No
Data Visualization
No
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
No
Network Monitoring
No