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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Data Security Center (DSC) enables you to easily pinpoint, mask, and safeguard sensitive information across both structured and unstructured datasets. It categorizes risks as high, medium, or low in various stages of data handling, including collection, transmission, storage, sharing, utilization, and deletion. This allows for effective identification of risks, empowering you to take swift actions to bolster data security. Utilizing expert knowledge and Natural Language Processing (NLP), DSC accurately identifies sources of sensitive data. It offers comprehensive protection for structured and unstructured data from diverse origins, such as Object Storage Services, databases, and extensive data sources. With the help of predefined and customizable masking algorithms, DSC minimizes the risk of exposure to sensitive data, thus averting unauthorized access. Additionally, DSC facilitates the discovery, classification, and protection of sensitive data throughout every stage of data lifecycle management, ensuring a robust security framework is maintained. By implementing these measures, DSC not only enhances data protection but also reinforces compliance with data privacy regulations.

Description

SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avaya Experience Platform No 
Cisco CX Cloud No 
Huawei Cloud Yes 
VirtualBox Yes 

Integrations

Avaya Experience Platform Yes 
Cisco CX Cloud Yes 
Huawei Cloud No 
VirtualBox No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Huawei Cloud

Founded

1987

Country

China

Website

www.huaweicloud.com/intl/en-us/product/dsc.html

Vendor Details

Company Name

IntraNext Systems

Country

United States

Website

intranext.com/solutions/smartsip

Product Features

Data Security

Alerts / Notifications No 
Antivirus/Malware Detection No 
At-Risk Analysis No 
Audits No 
Data Center Security No 
Data Classification No 
Data Discovery No 
Data Loss Prevention No 
Data Masking No 
Data-Centric Security No 
Database Security No 
Encryption No 
Identity / Access Management No 
Logging / Reporting No 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management No 
Secure Data Transport No 
Sensitive Data Compliance No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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