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Description
The Data Security Center (DSC) enables you to easily pinpoint, mask, and safeguard sensitive information across both structured and unstructured datasets. It categorizes risks as high, medium, or low in various stages of data handling, including collection, transmission, storage, sharing, utilization, and deletion. This allows for effective identification of risks, empowering you to take swift actions to bolster data security. Utilizing expert knowledge and Natural Language Processing (NLP), DSC accurately identifies sources of sensitive data. It offers comprehensive protection for structured and unstructured data from diverse origins, such as Object Storage Services, databases, and extensive data sources. With the help of predefined and customizable masking algorithms, DSC minimizes the risk of exposure to sensitive data, thus averting unauthorized access. Additionally, DSC facilitates the discovery, classification, and protection of sensitive data throughout every stage of data lifecycle management, ensuring a robust security framework is maintained. By implementing these measures, DSC not only enhances data protection but also reinforces compliance with data privacy regulations.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
API Access
Has API
Integrations
Avaya Experience Platform
Cisco CX Cloud
Huawei Cloud
VirtualBox
Integrations
Avaya Experience Platform
Cisco CX Cloud
Huawei Cloud
VirtualBox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Huawei Cloud
Founded
1987
Country
China
Website
www.huaweicloud.com/intl/en-us/product/dsc.html
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Data Security
Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration