Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Data Security Center (DSC) enables you to easily pinpoint, mask, and safeguard sensitive information across both structured and unstructured datasets. It categorizes risks as high, medium, or low in various stages of data handling, including collection, transmission, storage, sharing, utilization, and deletion. This allows for effective identification of risks, empowering you to take swift actions to bolster data security. Utilizing expert knowledge and Natural Language Processing (NLP), DSC accurately identifies sources of sensitive data. It offers comprehensive protection for structured and unstructured data from diverse origins, such as Object Storage Services, databases, and extensive data sources. With the help of predefined and customizable masking algorithms, DSC minimizes the risk of exposure to sensitive data, thus averting unauthorized access. Additionally, DSC facilitates the discovery, classification, and protection of sensitive data throughout every stage of data lifecycle management, ensuring a robust security framework is maintained. By implementing these measures, DSC not only enhances data protection but also reinforces compliance with data privacy regulations.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Avaya Experience Platform
No
Cisco CX Cloud
No
Huawei Cloud
Yes
VirtualBox
Yes
Integrations
Avaya Experience Platform
Yes
Cisco CX Cloud
Yes
Huawei Cloud
No
VirtualBox
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Huawei Cloud
Founded
1987
Country
China
Website
www.huaweicloud.com/intl/en-us/product/dsc.html
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Data Security
Alerts / Notifications
No
Antivirus/Malware Detection
No
At-Risk Analysis
No
Audits
No
Data Center Security
No
Data Classification
No
Data Discovery
No
Data Loss Prevention
No
Data Masking
No
Data-Centric Security
No
Database Security
No
Encryption
No
Identity / Access Management
No
Logging / Reporting
No
Mobile Data Security
No
Monitor Abnormalities
No
Policy Management
No
Secure Data Transport
No
Sensitive Data Compliance
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No