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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Data Security Center (DSC) enables you to easily pinpoint, mask, and safeguard sensitive information across both structured and unstructured datasets. It categorizes risks as high, medium, or low in various stages of data handling, including collection, transmission, storage, sharing, utilization, and deletion. This allows for effective identification of risks, empowering you to take swift actions to bolster data security. Utilizing expert knowledge and Natural Language Processing (NLP), DSC accurately identifies sources of sensitive data. It offers comprehensive protection for structured and unstructured data from diverse origins, such as Object Storage Services, databases, and extensive data sources. With the help of predefined and customizable masking algorithms, DSC minimizes the risk of exposure to sensitive data, thus averting unauthorized access. Additionally, DSC facilitates the discovery, classification, and protection of sensitive data throughout every stage of data lifecycle management, ensuring a robust security framework is maintained. By implementing these measures, DSC not only enhances data protection but also reinforces compliance with data privacy regulations.

Description

SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Experience Platform
Cisco CX Cloud
Huawei Cloud
VirtualBox

Integrations

Avaya Experience Platform
Cisco CX Cloud
Huawei Cloud
VirtualBox

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Huawei Cloud

Founded

1987

Country

China

Website

www.huaweicloud.com/intl/en-us/product/dsc.html

Vendor Details

Company Name

IntraNext Systems

Country

United States

Website

intranext.com/solutions/smartsip

Product Features

Data Security

Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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