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Description
Houseguide is an innovative digital guidebook platform designed specifically for short-term rental hosts, facilitating an enhanced guest experience while simplifying property management tasks. This platform enables hosts to craft detailed, customizable guidebooks that can be accessed via a straightforward link, eliminating the need for app downloads. Guests benefit from round-the-clock access to vital information, which includes user-friendly video tutorials for various appliances, handpicked local attraction recommendations, dining and shopping tips, and vital details about their stay, from check-in processes to house rules. Additionally, hosts can increase their income potential through an integrated Shop feature within the guidebooks, where they can offer personalized services and products like late check-outs, snacks, or bike rentals, all managed through secure Stripe transactions. For property managers who handle numerous listings, Houseguide simplifies their operations by allowing for the quick duplication of guidebooks, making it easy to set up consistent information across all properties. This efficiency not only saves time but also enhances the overall guest experience, making every stay memorable.
Description
msg2ai is a comprehensive AI messaging solution tailored for hotels, vacation rentals, and events, featuring AI Ambassador as its interactive assistant for guests and attendees. This software adeptly handles common inquiries and service requests via SMS, WhatsApp, and RCS, providing information on property details, check-in procedures, concierge services, event schedules, and timely updates. Guests can interact in their chosen language, while staff members maintain oversight of conversations and manage requests that necessitate human intervention. The platform also seamlessly integrates with hospitality property-management systems, enabling the automation of guest communications throughout the duration of a stay or event. Teams have the capability to customize messaging workflows specific to their properties or events, efficiently address frequently asked questions, disseminate important updates, and direct requests to the relevant staff. Additionally, msg2ai offers a suite of tools designed to enhance communication operations, including distinct products for message documentation and AI-driven support for events, ensuring a streamlined experience both for guests and staff alike. This innovative approach enhances operational efficiency and significantly improves guest satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Airbnb
Yes
Booking.com
Yes
FlipKey
Yes
Guesty
No
Hostaway
No
Hostfully
No
Mews
No
Protel Cloud PMS
No
Stripe
Yes
Tripadvisor
Yes
Integrations
Airbnb
No
Booking.com
No
FlipKey
No
Guesty
Yes
Hostaway
Yes
Hostfully
Yes
Mews
Yes
Protel Cloud PMS
Yes
Stripe
No
Tripadvisor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Houseguide
Country
United States
Website
www.houseguideapp.com
Vendor Details
Company Name
Msg2.ai
Founded
2020
Country
United States
Website
www.msg2.ai/