Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hotelinking represents the pioneering suite of tools that is entirely contactless for the hospitality industry, aimed at transforming the guest experience into a digital format. Among its offerings is AutoCheckin, an innovative online check-in system that empowers guests to register remotely from any device they choose. This fully automated process eliminates the need for interaction with reception staff, allowing guests to scan their passports, sign necessary documents, settle bills, choose rooms, and complete check-out—all without requiring an app download. It efficiently supports travelers with bookings from various sources, including direct websites, tour operators, and online travel agencies, thereby significantly lightening the workload at the front desk. Moreover, Hotelinking's Captive WiFi Portal collects valuable data that helps hotels stay in continuous communication with their guests and better understand their preferences. By utilizing automated features, hotels can streamline thousands of reservations, enhance their branding efforts, boost guest satisfaction, and elevate their online reputation. As a result, Hotelinking not only transforms operational efficiency but also fosters a deeper connection between hotels and their guests.

Description

Manage all booking requests and guest interactions 24/7 with our multilingual AI assistant. Effortlessly engage with guests via popular messaging platforms such as WhatsApp through our advanced AI communication tools. Streamline and automate operational tasks with our AI-based management system, boosting both productivity and response efficiency. Utilize real-time analytics to tailor guest experiences on-the-fly, powered by AI recommendations for immediate service improvements. Equip your hotel staff with innovative solutions that address contemporary challenges and meet guest expectations. Simplify every facet of the guest journey with our AI-enhanced offerings, from the moment of booking to after they check out. Our smart solutions enable hotels to efficiently handle reservations, improve guest experiences, and foster enduring relationships through customized communication and services. With rapid processing of requests and concerns, our AI significantly elevates guest satisfaction levels. Additionally, this technology allows for continuous improvement in service delivery, ensuring that every guest feels valued and cared for.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adyen Yes 
Apple Pay Yes 
Aruba Cloud Yes 
Avalon Yes 
Cendyn Booking Engine Yes 
Cisco Meraki Yes 
Cloudbeds Yes 
Facebook Messenger No 
GuestCentric Yes 
HubSpot CRM Yes 
Instagram No 
M-PESA Yes 
Nuclias Yes 
OPERA Cloud PMS Yes 
Stripe Yes 
SurvOPT Yes 
Ulyses Cloud Yes 
UniFi WiFi Yes 
WeChat Pay Yes 
WhatsApp No 

Integrations

Adyen No 
Apple Pay No 
Aruba Cloud No 
Avalon No 
Cendyn Booking Engine No 
Cisco Meraki No 
Cloudbeds No 
Facebook Messenger Yes 
GuestCentric No 
HubSpot CRM No 
Instagram Yes 
M-PESA No 
Nuclias No 
OPERA Cloud PMS No 
Stripe No 
SurvOPT No 
Ulyses Cloud No 
UniFi WiFi No 
WeChat Pay No 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hotelinking

Founded

2016

Country

Spain

Website

www.hotelinking.com

Vendor Details

Company Name

Inntelo AI

Founded

2024

Country

United Kingdom

Website

www.inntelo.com

Alternatives

Alternatives

Wiacom Reviews

Wiacom

Wiacom.ai