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Average Ratings 0 Ratings
Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
Description
Introducing a cutting-edge, all-encompassing cloud-based hospitality solution, iLumio enhances the way hotels interact with their guests throughout their entire journey. From the initial room reservation to selecting entertainment options during their visit, utilizing mobile check-in and digital locks, and finally, the checkout process, it streamlines every interaction. The iLumio Mobile Concierge stands out as the premier digital guest service platform available on mobile devices, facilitating guest relationship management at each phase of their stay, including booking, check-in, preference customization, and post-checkout assistance. Furthermore, iLumio Valet serves as an innovative multimedia digital entertainment and service system, regarded as the leading product in the realm of digital guest services accessible through hotel televisions. Additionally, it is enhanced by a specialized tablet application available in each guest's room, promoting seamless room automation and efficient communication between guests and hotel staff. This comprehensive approach not only elevates guest experiences but also optimizes operational efficiency for the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3.99 per room
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Vendor Details
Company Name
iLumio
Country
Poland
Website
ilumioapp.com