Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
Description
The current generation of mobile travelers, including business professionals, conference participants, and local patrons, seeks innovative ways to connect with their accommodations and explore the destinations they visit. In turn, hotel operators recognize that meeting the demands of tech-savvy guests is crucial for boosting direct bookings, increasing service sales, enhancing guest satisfaction, and improving their rankings on platforms like TripAdvisor. Zuzapp provides hoteliers with an affordable solution to create a distinctive and enriched experience for their guests throughout all phases of their journey. Discover how you can offer a personalized, mobile, and localized experience that resonates with your valued clientele. Enhance guest satisfaction and recovery by empowering them to easily make requests, voice concerns, and ask questions that contribute to a more enjoyable stay. This approach not only meets guest needs but also fosters loyalty and encourages repeat visits.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3.99 per room
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Vendor Details
Company Name
Zuzapp
Founded
2014
Website
www.zuzapp.com/hotels.aspx