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Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
Description
A hotel with 80 rooms can anticipate a 30% boost in monthly revenue by implementing a mobile ordering system that enables guests to place orders from their rooms, the pool, or any area within the establishment. With this convenient service, the issue of long wait times that often leads to negative reviews will be eliminated thanks to Tiniva. Additionally, the hotel could reduce housekeeping costs by as much as 20% per month by giving guests the choice of less frequent room cleaning. However, it is important to recognize that hotels are primarily hospitality businesses and may not have the expertise to develop technology that enhances guest engagement. This is precisely where we come in; our goal is to equip hotels with top-tier upselling tools that not only enrich the guest experience but also drive revenue growth through personalized upselling strategies. By focusing on improving service efficiency and guest satisfaction, we can significantly enhance the overall hotel experience.
API Access
Has API
API Access
Has API
Integrations
3S POS
Agoda
Apple Pay
Cashfree Payments
CaterSOFT Occasion
Google Pay
Stripe
Toast
WhatsApp
Integrations
3S POS
Agoda
Apple Pay
Cashfree Payments
CaterSOFT Occasion
Google Pay
Stripe
Toast
WhatsApp
Pricing Details
$3.99 per room
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Vendor Details
Company Name
Tiniva
Founded
2021
Country
India
Website
tiniva.com
Product Features
Product Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label