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Average Ratings 0 Ratings

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ease
features
design
support

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Description

HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.

Description

Rigo Hotel Suite offers a comprehensive Property Management System (PMS) designed for hotels, delivered as a Software as a Service (SAAS) that can be swiftly implemented with minimal ownership costs. There’s no need for upfront software purchases; instead, users can access the continually updated platform from the secure cloud for a modest monthly subscription. This web-based system operates seamlessly in any standard browser, eliminating the need for software installation. It allows you to manage and attend to guests through a unified FrontDesk Calendar View, accessible from either the hotel or a central city office. The platform facilitates guest information management, including tracking repeat visitors, storing identification documents, and noting individual guest preferences. Additionally, it enables the creation of holiday packages tailored for various guest categories, along with monitoring their costs and profit margins. Users can efficiently oversee guest charges and fees through the Bill Master, which categorizes billing based on agency packages, individual guests, and extra services. Invoices can be generated from the Bill Master with a simple click, while agency payments and statements can be tracked effectively. The system is IRD approved for billing, and it also provides tools to monitor purchases, stock levels, reorder thresholds, cost of sales, and overall sales revenue, ensuring comprehensive financial oversight for hotel operations. This robust suite of features positions Rigo Hotel Suite as an essential tool for modern hotel management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3.99 per room
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HotelSmarters

Founded

2023

Country

United States

Website

hotelsmarters.com

Vendor Details

Company Name

Rigo

Founded

2009

Country

Nepal

Website

rigonepal.com/hotel.html

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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