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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.

Description

MVI's groundbreaking infotainment offerings deliver a customizable IPTV experience loaded with features to meet diverse needs. Whether you're looking for a system specifically designed to match your individual requirements, a straightforward solution for rapid implementation, or a system focused solely on casting, we have the perfect option for you. MVI seamlessly collaborates with leading hospitality ecosystem providers, including PMS, POS, and dispatch systems like Opera, Infor, Shiji, Simphony, HotSOS, and Knowcross, to elevate guest experiences while optimizing back-office operations. Our solutions are compatible with a majority of POS and workflow management systems, allowing hotels to provide guests with an automated ordering experience while simplifying backend processes. Additionally, our offerings ensure seamless integration with any Hospital Management System (HMS), promoting robust connectivity and compatibility. In addition, the integration with nurse call systems not only enhances functionality but also allows for seamless TV control and call capabilities, further improving the overall service quality in hospitality environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agilysys Retail
Infor POS
Knowcross
Opera
Shiji Enterprise Platform
Simphony POS

Integrations

Agilysys Retail
Infor POS
Knowcross
Opera
Shiji Enterprise Platform
Simphony POS

Pricing Details

$3.99 per room
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HotelSmarters

Founded

2023

Country

United States

Website

hotelsmarters.com

Vendor Details

Company Name

MVI

Founded

2010

Country

China

Website

www.mviptv.com/solutions/#info

Product Features

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