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Description
The HotelEYE Platform enhances guest satisfaction and enables hotels to achieve operational excellence seamlessly. Featuring two distinct applications tailored for staff and guests, HotelEYE serves as a comprehensive solution for all hotel-related requirements. We offer a variety of plans and pricing options, allowing you to customize features based on your specific needs and duration. We encourage you to reach out and discuss any questions or concerns you may have. Reception staff can efficiently track and respond to all guest issues in real-time, ensuring prompt service. Additionally, housekeepers can easily update the reception on completed tasks in each room with just a single click. You can also promote attractive offers to your guests, which can significantly boost your sales, as everyone appreciates a good deal. Furthermore, updating your hotel’s menu to showcase popular dishes and seasonal specials can be done effortlessly with just a button press. In this way, HotelEYE not only streamlines operations but also enhances the overall guest experience.
Description
Elevate the experience for your guests while optimizing hotel operations through tailored communication that aligns with their preferred styles. Introducing the SABA Chatbot, an all-encompassing communication platform designed specifically for the hospitality industry. This advanced hotel chatbot leverages artificial intelligence and machine learning to enhance the guest journey by effectively answering inquiries, taking requests, making suggestions, and assisting in the booking of various hotel services. With its sophisticated natural language processing capabilities, SABA can grasp the intent behind guest messages and provide immediate, on-brand responses. It is adept at interpreting the nuances of guest queries and gauging sentiment, ensuring an exceptional user experience every time. By promptly addressing all questions and service requests, it maximizes both engagement and the quality of service provided. Additionally, it alleviates the concerns of guests staying in a property where language barriers may exist, fostering a more inclusive environment for all. Ultimately, the SABA Chatbot is an essential tool for modern hotels looking to enhance guest satisfaction and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Knowcross
LINE
Oracle Hospitality Reporting and Analytics
Slack
Tripadvisor
WeChat
Integrations
Facebook Messenger
Knowcross
LINE
Oracle Hospitality Reporting and Analytics
Slack
Tripadvisor
WeChat
Pricing Details
$400 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ATKEN Techniki
Founded
2010
Country
Greece
Website
www.hoteleye.eu/
Vendor Details
Company Name
SABA Hospitality
Founded
2017
Country
China
Website
sabahospitality.com/chatbot-hub/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental